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Under direct supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts at a basic level with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment .
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Under the direction of the Medical Director and/or director-level leadership, the Supervisor, Genetic Counseling Services provides operational and clinical oversight of Versiti genetic counseling services, including patient care and diagnostic testing. The role is accountable for day-to-day staff supervision and team execution to established programs and standards. The Supervisor contributes to strategic program development and participates in research program oversight in collaboration with medical and scientific partners, and manages external partnerships with clinical, academic, and community stakeholders. The Supervisor also leads advanced mentorship programs to support staff growth and represents the department through national committee participation, helping elevate Versiti's...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Manager, Brand and Social Account lead is a hands-on content and storytelling role responsible for executing Versiti's public-facing brand presence across social and digital channels, with a particular focus on headquarters-based publicity and visibility in the Greater Milwaukee region. Reporting to the Senior Manager, Media & Public Relations, this role supports and advances Versiti's brand communications strategy through high-quality content creation, social storytelling, and amplification of corporate, community, and public-facing moments. The Manager partners closely with Media & PR leadership and Brand & Communications colleagues to ensure content is aligned, timely, and reflective of Versiti's voice and values. The Manager brings five+ years of experience and a demonstrated ability...
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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If you have a desire to start your marketing and sales career this is your opportunity! You need minimal experience and we will help to groom you. We are an organization focused every day on improving peoples' lives in our community and across the world, this may be the position for you. Under the direction of the Manager Donor Field Marketing, this position performs assigned tasks and/or projects related to building brand awareness. This position assists with building awareness for our blood center and also campus territories. You will support our blood collection needs and help support inspiring new donors to join our mission. You will develop successful strategies to pursue new partnerships and create awareness and education for first time donors. This includes, but is not limited to:...
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Under the direction of department leadership, responsible for providing a high level of inbound and outbound customer service for customers of Diagnostic Laboratories. Acts as a liaison between customers and internal departments to drive customer satisfaction and retention and resolve customer issues as appropriate. Provides support for test menu additions and updates.
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Team Lead Call Center – Aurora, IL In-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring a Team Lead for our Call Center in Indianapolis. This position is great for someone who wants to continue their strong customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. What You’ll Do:- Provide coaching to our call center agents- Liaise between leadership and staff and act as a back-up to management- Provide friendly, professional service on every call- Follow...
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Under the direction of the HR Operations Manager, the Student Worker for HR People Operations will mainly support Versiti's HR4You Service Center by providing administrative support, answering employee inquiries, processing HR transactions and invoicing, and maintaining the accuracy of information stored in Versiti HR Systems. The Student Worker will work on special HR projects as assigned, areas may include occupational health, assisting HR Business Partners, talent development, employee engagement, continuous improvement, service recognition, and change management. This position requires a high degree of discretion, good judgment, positive attitude and confidentiality in job assignments and communications with others due to the sensitivity of the files and processes involved.
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Under the direction of department leadership, responsible for providing a high level of inbound and outbound customer service for customers of Diagnostic Laboratories. Acts as a liaison between customers and internal departments to drive customer satisfaction and retention and resolve customer issues as appropriate. Provides support for test menu additions and updates.
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Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. MUST HAVE CDL A OR B Compensation: Sign on bonus ! - 8 weeks paid training (phlebotomy) - Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for...
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Under the direction of the Manager/Supervisor, the Lab Operations Student Worker performs comprehensive administrative and operational support within the Research and Shared Resources laboratories. This position assists with data reporting and analysis, documentation management, and the development of promotional materials, while contributing to the overall efficiency, safety and visibility of the Shared Resources operations. The student worker will collaborate across departments including: Facilities, Marketing, and external partners, and provide day-to-day support in the Shared Resources Labs. Here at Versiti, we are blood health innovators who enhance lives through discovery, diagnosis, and treatment.
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Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
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Directly reporting to the Production and Distribution Training Manager, the Production and Distribution Trainer is responsible for collaborating with Blood Operations Instructional Designers to develop and implement technical training programs for Core Processing, Specialized Production, and Hospital Services staff.
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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Under the direction of the Director, Microscopy Core Laboratories assists researchers with experimental planning, microscope operation, and image acquisition across a range of imaging platforms and sample types. The Imaging Specialist provides user training, ensures proper instrument use, data analysis,and contributes to the maintenance of microscopes. Works independently; has a strong background in fluorescence microscopy and familiarity with advanced imaging approaches such as confocal, multiphoton, or intravital microscopy.
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Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is...
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The Flow Cytometry technologist/specialist works under the direction of the Flow Cytometry Core leader and the Director of Shared Resources to (1) help maintain cytometry and similar instrumentation (cell analyzers and sorters); (2) develop/improve/implement lab techniques and perform complex experiments (cytometry panel design, sample processing, data acquisition, cell sorting, data analysis); and (3) interface with the broad userbase to provide scientific expertise, cytometry-focused training/education, experimental and instrument troubleshooting, and interpret experimental outcomes to contribute to the timely and accurate completion of research projects. This individual will work as part of the Flow Cytometry Core team to facilitate completion of lab operations and provide services for...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.Compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures Schedule - Monday thru Friday 2nd shift 5:00 PM-10:00 PM - every third week rotating weekends - Training is 1st shift 2-3 weeks Mon-Friday - evening, overnight and weekend shift differentials - medical, dental, vision, 401K
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Under the direction of the department leader, assists the department through various clerical functions and special projects.
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
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Under the direction of a Principal Investigator, further develops and expands understanding of scientific theory in his/her area of interest. Incumbent also learns and applies scientific laboratory techniques and gains experience in other areas of research that will lead to increased probability of success as an independent scientist. The Gu Laboratory at the VBRI is seeking a highly motivated Postdoctoral Fellow in Computational Biology, Artificial Intelligence, and Multi-Omics Data Science. This position offers an exciting opportunity to develop and apply cutting-edge machine learning, deep learning, and statistical approaches to uncover the molecular mechanisms of cancer and other complex diseases. Our research focuses on integrative analysis of large-scale multi-omics datasets,...
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The Vendor Contracts Specialist supports our sourcing and contract management team by assisting with the review, coordination, and administration of vendor contracts across the organization. This entry level role is ideal for candidates looking to grow their career in sourcing, legal operations, and contract administration. Working closely with senior team members, legal counsel, and internal stakeholders, the Specialist helps manage key steps of the contract lifecycle—organizing documents, tracking deadlines, coordinating reviews, performing redlining, and supporting basic sourcing activities. This position requires strong attention to detail, analytical skills, good communication skills, and an eagerness to learn.
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Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customers Facilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
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Reporting to the Director Total Rewards and People Operations, the Senior Manager, Benefits and Compensation is a hands on, highly organized Total Rewards leader responsible for leading the organization's benefits strategy, governance, and operational performance while overseeing the compensation function. This role directs all aspects of health, welfare, wellbeing, leave, and retirement plans, including plan design, compliance with ERISA and related regulations, fiduciary governance, vendor management, and day to day benefits operations. The position ensures programs are administered accurately, efficiently, and in a way that supports both organizational objectives and employee experience. In addition, the Senior Manager provides leadership to the compensation team responsible for salary...
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The Infrastructure Security Analyst will play a critical role in ensuring the security and integrity of our IT systems and networks. This position involves a balanced focus on IT Systems and Network Support and Cybersecurity with a concentration on Vulnerability Management. The ideal candidate will possess both technical expertise and strong analytical skills to identify, mitigate, and manage vulnerabilities while supporting the overall IT infrastructure. The candidate will thrive in a dynamic, team-oriented environment, where knowledge sharing, and continuous learning are encouraged. As an integral part of our collaborative team, the Infrastructure Security Analyst will work closely with various IT departments, including network operations, system administration, and application...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Schedule- This position requires open availability to accommodate the availability of our community partners and blood drive scheduling- Full-time opportunity (32-40 hours weekly)- 5 day work...
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Performs laboratory assays and complex experiments to elucidate novel research questions. The Ma Lab studies integrin signaling in blood cells. Integrin family receptors deliver bidirectional signaling (inside-out and outside-in) across the cell plasma membrane, modulating cell adhesion, migration, proliferation, differentiation, and other functions. Integrin signaling involves a series of molecular events within cells that enable integrins to bridge the crosstalk between the extracellular milieu and cytoskeletal changes, as well as cytoplasmic signaling cascades. Integrin activation is tightly regulated by integrin cytoplasmic tail binding proteins (ICBPs). The interaction between integrins and ICBPs defines the activation states and functional activities of integrins. Dysfunction of...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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The Manager, Talent Acquisition is a people leader and operational owner responsible for delivering consistent, high-quality recruiting outcomes through team leadership, workforce planning, and disciplined execution of Talent Acquisition (TA) standards. This role translates organizational hiring priorities into clear expectations, capacity plans, and measurable team results across a team of recruiters. This role reports to the Director, Talent Acquisition, and is accountable for team performance, capability development, process governance, and stakeholder partnership while advancing a Human-Centered Talent Acquisition approach that prioritizes dignity, transparency, and trust for candidates, hiring leaders, and recruiting team members. The Manager collaborates closely with Talent...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings...
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers. Provides technical and clinical expertise to staff, management and customers of the Immunohematology Reference Laboratory. In conjunction with management and laboratory Medical Director, performs advanced immunohematological...
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Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers.
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
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Under the direction of the HR Operations Manager, the Associate HR Operations Specialist will mainly support Versiti's HR4You Service Center by answering employee inquiries, processing HR transactions and invoicing, and maintaining the accuracy of information stored in Versiti HR Systems. The Associate will work on special HR projects as assigned, areas may include occupational health, assisting HR Business Partners, talent development, employee engagement, continuous improvement, service recognition, and change management. This position requires a high degree of discretion, good judgment, customer service skills, positive and teamwork attitude and confidentiality in job assignments and communications with others due to the sensitivity of the files and processes involved.
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Call Center Agent – Aurora, ILIn-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Aurora who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Call Center Agent – Aurora, ILIn-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Aurora who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.