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Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
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Under the direction of department leadership, responsible for providing exceptional inbound and outbound customer service for customers of Diagnostic Laboratories. Acts as a liaison between customers and internal departments to drive customer satisfaction and retention and resolve customer issues as appropriate. Coordinates and provides support for test menu additions and updates. Uses effective interpersonal, communication, and leadership skills to drive department productivity, and coordinate team training. As departmental subject matter expert on relevant systems and processes, has a high level of quality and technical knowledge that allows for completing work in a highly independent and efficient manner.
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Performs laboratory assays and complex experiments to elucidate novel research questions.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Directly reporting to the Production and Distribution Training Manager, the Production and Distribution Trainer is responsible for collaborating with Blood Operations Instructional Designers to develop and implement technical training programs for Core Processing, Specialized Production, and Hospital Services staff.
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Develops, improves, and implements laboratory techniques and performs complex experiments or tests to contribute to the timely and accurate completion of the research project(s).
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Performs laboratory assays and complex experiments to elucidate novel research questions.
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
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The Corporate Foundations Advancement Manager is responsible for developing and managing relationships with corporate partners and foundations to secure funding and support for the organization's healthcare initiatives. This role involves identifying potential donors, crafting compelling proposals, and ensuring effective stewardship of existing relationships. With support and coaching from Advancement Leadership, the Corporate and Foundation Relations Manager plays a crucial role in securing financial support, building strategic partnerships, and advancing the mission and impact of the organization through effective corporate and foundation engagement. Proposals are reviewed by Advancement and Research Leadership.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Reporting to the VP of Business Development, this newly created role plays a critical part in driving growth through focused business development activities. The individual will take ownership of the lead lifecycle from executing outbound campaigns and identifying prospective client accounts to qualifying opportunities and ensuring a seamless handoff to senior sales leaders. Central to the role is the effective management of our CRM data, ensuring accuracy, visibility, and actionable insights that support decision-making. The role also includes supporting contract and document execution while acting as a subject matter expert for CRM systems and processes. Beyond lead generation and data management, this role is highly collaborative, working closely with internal teams and external...
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The Senior Specialist Vendor Contracts serves as a key legal and sourcing professional responsible for managing the full lifecycle of vendor contracts across the organization. Working with a high degree of autonomy and in close collaboration with legal counsel and cross-functional teams, this role handles complex legal assignments related to vendor contracts, including negotiation, drafting, interpretation, renewal, termination, and implementation. Acting as a subject matter expert in vendor contract review and strategic sourcing, the Contract Senior Specialist ensures alignment with organizational strategies, manages a high-volume workload with minimal supervision, and provides sound legal and business judgment. This position also plays a critical role in identifying and developing a...
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Under the direction of the Supervisor, the Tissue Donation Specialist (TDS) is responsible for screening potential tissue donor referrals from hospitals and other agencies throughout Wisconsin. The TDS facilitates all aspects of the tissue donation process in order to provide high quality and safe allograft tissues for transplant.
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Position Summary The Portfolio Strategy Manager is part of the Marketing organization and leads the end-to-end product/service lifecycle for an assigned Versiti business. This role owns portfolio planning, lifecycle governance, and commercial enablement in partnership with cross-functional leaders (Operations, Clinical/Lab, Quality/Regulatory, Finance, IT, Client Services, Sales/Account Management, and Research/Medical). The Portfolio Strategy Manager ensures offerings remain clinically relevant, operationally scalable, compliant, and commercially competitive—while advancing Versiti's mission as a blood health organization.
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If you have a desire to start your marketing and sales career this is your opportunity! You need minimal experience and we will help to groom you. We are an organization focused every day on improving peoples' lives in our community and across the world, this may be the position for you. Under the direction of the Manager Donor Field Marketing, this position performs assigned tasks and/or projects related to building brand awareness. This position assists with building awareness for our blood center and also campus territories. You will support our blood collection needs and help support inspiring new donors to join our mission. You will develop successful strategies to pursue new partnerships and create awareness and education for first time donors. This includes, but is not limited to:...
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Under the direction of the Medical Director and Manager of Versiti's Comprehensive Center for Bleeding Disorders (CCBD), and as a member of the comprehensive care team, the Social Worker has two primary areas of practice: psychosocial assessment /support and financial/insurance counseling. The CCBD Social Workers are expected to maintain competency in both areas, but may have a day to day focus in one area or the other and act as back up for each other.
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Call Center Agent – Aurora, ILIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Aurora who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK:- 3rd Shift: Sunday-Thursday, 1130pm-730am- On-call availbility as needed- Full Time, Non-Exempt role- Training schedule may differ from traditional schedule.COMPENSATION:- $18.04/hr.+ based on experience - paid training provided- Benefits eligible including medical/dental/vision insurance options, 7% 401(k) match, EAP, employee wellness program, generous PTO, and more.- Shift differentials for evenings/weekends- Evenings (after 6:00pm) - $1.50/hr.- Weekends - $2.00/hr.
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The Principal Database Administrator is a senior technical leader responsible for the design, implementation, optimization, and ongoing support of enterprise database environments that underpin Versiti's Blood Establishment Computer Systems (BECS). This role ensures the reliability, integrity, and compliance of data platforms that support critical blood collection, testing, and clinical operations. While the position has a strong focus on Oracle database technologies, it also requires broad database engineering expertise and the ability to support BECS‑specific platforms and workflows. The Principal DBA partners with internal teams, vendors, and regulatory stakeholders to maintain secure, high‑performing systems; leads complex troubleshooting and analysis efforts; and develops...
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The Payer Relations Specialist serves as the subject matter expert for payer engagement and managed care strategy. This role is responsible for developing and maintaining relationships with commercial health plans, pharmacy benefit managers (PBMs), government payers, and employer stakeholders to gain network participation and optimize reimbursement for Versiti's Comprehensive Center for Bleeding Disorders (CCBD) Hemophilia Treatment Center (HTC) and 340B Specialty Pharmacy. The Payer Relations Specialist collaborates with HTCs, institutional contracting teams, advocacy organizations, and internal departments to advance payer access, support specialty therapy distribution strategies, and promote CCBD as a Center of Excellence for bleeding disorder care.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Schedule after 8 week training:- Must have availability from 4:00am-10:00pm, including weekends and holidays.- Schedules are posted 2-3 weeks in advance.- Hours are determined by blood drive...
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Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment. WHEN YOU WILL WORK:- 3rd Shift: 8pm-630am. 4 days a week, 10 hr shifts. Wednesday is a set day, other 3 days felxable/can change week to week.- Will work every other weekend - Full Time, Non-Exempt role- Training schedule: will take place on 1st shift for initial 2-3 months. - Shift differentials for evenings/weekends- Evenings (after 6:00pm) -...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under the direction of the department leadership, organizes and prioritizes work flow across core production, hospital services, and specialized production, to enhance services in an efficient and effective manner. Executes technical skills department wide and demonstrates the ability to lead a cohesive team in absence of management. 1st shift Mon-Friday - 7:30AM-3:30 PM with flexibility to help other shifts , when needed Shift Differentails Benefits start fist day of the following month of start dateLab enviroment.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under the direction of the department leader, assists the department through various clerical functions and special projects.
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The Associate Account Representative position is an entry level position for the field sales team to assist with open territories and build community awareness in support of our blood collection needs and inspiring new donors to join our mission. Associate Account Representatives develop successful strategies to pursue new partnerships and create awareness and education within, but not limited to, Diverse Community and University Groups to source and qualify new accounts while also working in partnership with Account Representatives and existing accounts to execute productive blood drive programs with partnering organizations. This position is critical to ensuring a stable public blood supply.
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Under the direction of department leadership, Assistant, Clinical Research is responsible for handling a variety of administrative tasks associated with research studies including processing specimens, entering data, maintaining files, etc. Proficiently performs phlebotomy, apheresis, collection of blood products and other biomaterials, and the protocols or studies under which subjects are consented and collected. Ensures a customer focused approach is implemented and systematically analyzes customer requests and information while adhering to all applicable compliance requirements.This position is responsible for handling these clearly delineated tasks/projects as delegated by and with guidance from department leadership.
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Call Center Agent – Dayton, OhioIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Dayton who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
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The Portfolio Strategy Manager is part of the Marketing organization and leads the end-to-end product/service lifecycle for an assigned Versiti business. This role owns portfolio planning, lifecycle governance, and commercial enablement in partnership with cross-functional leaders (Operations, Clinical/Lab, Quality/Regulatory, Finance, IT, Client Services, Sales/Account Management, and Research/Medical). The Portfolio Strategy Manager ensures offerings remain clinically relevant, operationally scalable, compliant, and commercially competitive—while advancing Versiti's mission as a blood health organization.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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The Diagnostic Assay Development Scientist is primarily responsible for researching, performing, and interpreting experiments, in a cross-functional collaborative environment with moderate direction from leadership, to support the design and development of diagnostic assays offered by the organization (primarily focused on the transfusion medicine, transplant, and hematology fields). The Scientist also leverages their subject matter expertise and experience to troubleshoot and improve current diagnostic assays performed by the organization and to evaluate new potential technologies to implement within the testing environment. The Scientist may also support the training and professional development of other members of the department. This role may be associated with supporting one or more...
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Under the direction of department leadership, the Specialist Project supports operational projects and activities, including but not limited to, the evaluation of data, support projects and management of project records. This role is also accountable for assessing the operation and providing recommendations to management on issues and opportunities for improvement.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under the direction of the department leadership, performs CLIA regulated and clinical contract research testing. Interacts with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Trains and assesses competence of staff members. Has a level of quality and technical competence that allows for completing work in a highly independent and efficient manner, handling complex technical issues and assists in performing final review of results and preparation of complex test interpretations and reports.
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Call Center Agent – Dayton, OhioIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Dayton who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to...
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Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Shedule Mon-Friday 1:00 PM -9:30 PM rotating weekendsoption for 4 day week 10 hours as well
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If you have a desire to start your marketing and sales career this is your opportunity! You need minimal experience and we will help to groom you. We are an organization focused every day on improving peoples' lives in our community and across the world, this may be the position for you. Under the direction of the Manager Donor Field Marketing, this position performs assigned tasks and/or projects related to building brand awareness. This position assists with building awareness for our blood center and also campus territories. You will support our blood collection needs and help support inspiring new donors to join our mission. You will develop successful strategies to pursue new partnerships and create awareness and education for first time donors. This includes, but is not limited to:...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under the direction of the Donor Services Manager, supports the Donor Services department by performing the following operational and clerical duties. When will you work:- Tuesday: 11am-730pm- Wednesday: 11am-730pm- Thursday: 11am-730pm- Friday: 730am-330pm- Saturday: 630am-3pm Additionally, you will be responsible for performing eligibility screening on donors. First 2 week of employment you will attend eligibilty screening training (paid) in Aurora: M-F, 8am-430pm
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The Financial Planning and Analysis (FP&A) team provides budgeting, forecasting, business case and financial analytics leadership to support Versiti's overall financial health and growth strategies. The Senior Financial Analyst – Financial Planning & Analysis is responsible for several key functions, including but not limited to: financial planning and modeling, pro forma and business case development, data analytics and specialized projects. In the course of performing their duties, the Senior Financial analyst is required to make accounting entries and reconciliations, execute budgeting and forecasting processes, support new initiatives and serve on cross functional project teams. The role will operate closely with assigned service lines and collaborate with all areas of the...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Highland Center* hours after 8 week training:- Monday, Tuesday & Thursday: 11:00am-7:30pm- Wednesday: 7:30am-3:30pm- Saturday: 6:30am-3:00pm- Sunday & Friday...
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Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is...