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Call Center Agent – Aurora, IL In-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Aurora who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to...
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Under the direction of a Principal Investigator, further develops and expands understanding of scientific theory in his/her area of interest. Incumbent also learns and applies scientific laboratory techniques and gains experience in other areas of research that will lead to increased probability of success as an independent scientist. This is a training position with an expected duration of 1 – 3 years. The DIMENSIONS section is used only on position descriptions for supervisors, managers, or vice presidents.
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Reporting to the VP of Business Development, this newly created role plays a critical part in driving growth through focused business development activities. The individual will take ownership of the lead lifecycle from executing outbound campaigns and identifying prospective client accounts to qualifying opportunities and ensuring a seamless handoff to senior sales leaders. Central to the role is the effective management of our CRM data, ensuring accuracy, visibility, and actionable insights that support decision-making. The role also includes supporting contract and document execution while acting as a subject matter expert for CRM systems and processes. Beyond lead generation and data management, this role is highly collaborative, working closely with internal teams and external...
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At Versiti, every role contributes to our lifesaving mission. As a Laboratory Support Specialist, you will play a critical role behind the scenes in supporting diagnostic laboratory services that help patients, healthcare providers, and communities every day.This position is ideal for someone who enjoys detail-oriented work, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service. You'll be responsible for ensuring specimens are accurately received, processed, documented, and prepared for testing while maintaining the highest standards of quality and compliance.What You'll Do:- Process and prepare laboratory specimens with a high degree of accuracy and attention to detail- Verify specimen integrity and supporting documentation to ensure...
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Under the direction of the department leader, assists the department through various clerical functions and special projects.
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
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Perform Therapeutic Apheresis procedures for patients in surrounding hospitals and/or perform Cellular Therapy product collections for patients/donors in surrounding hospitals and state headquarters.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK:- 2nd Shift: 3PM-12AM- We have 2 open positions with work schedule Sunday-Thursday & Tuesday-Saturday- Full Time, Non-Exempt role- Training schedule: will take place on 1st shift for initial 1-3 months. - Shift differentials for evenings/weekends- Evenings (after 6:00pm) - $1.50/hr.- Weekends - $2.00/hr.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. M-F 8a-4:30p Rotating weekends (every 3rd) - (times are not flexible)
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Thursday to Monday 6:00 AM -2:30 PM (not flexible)
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Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
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The Associate Account Representative position is an entry level position for the field sales team to assist with open territories and build community awareness in support of our blood collection needs and inspiring new donors to join our mission. Associate Account Representatives develop successful strategies to pursue new partnerships and create awareness and education within, but not limited to, Diverse Community and University Groups to source and qualify new accounts while also working in partnership with Account Representatives and existing accounts to execute productive blood drive programs with partnering organizations. This position is critical to ensuring a stable public blood supply.
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Under the direction of the Principal Investigator, oversees, develops, improves, and implements laboratory techniques and performs complex experiments or tests to contribute to the timely and accurate completion of the research project(s). The Laboratory Manager is expected to proactively provide solutions for the lab's needs for compliance, purchasing and documentation, inventory management, and staff management. Works independently and plans and coordinates the work of the research team, including trainees and technologists involved in the research projects. At the discretion of the Principal Investigator, may be responsible for many leadership tasks, including staff training and direction, experimental design and implementation, and assessment of performance. This role will work...
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Leads the development and execution of blood inventory strategies to ensure product availability, optimize inventory levels, and support patient and customer needs. Oversees inventory management, product allocation, transfers, imports and exports, forecasting, and shortage mitigation while driving operational performance, minimizing waste, and ensuring regulatory compliance.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Under direct supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts at a basic level with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment . This is a temporary position (one year). Full time (40 hours) 1st shift Monday-Friday for one year upon hire.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Are you an organized, detail-oriented professional who thrives in a fast-paced healthcare environment? We're looking for an Administrative Assistant to provide high-level support to our Organ and Tissue Donation Aftercare Program. This role is ideal for someone who enjoys managing multiple priorities, delivering exceptional customer service, and ensuring critical administrative processes are completed with accuracy and professionalism.What You'll Do:In this role, you will serve as a key administrative partner for our Organ and Tissue Donation Aftercare Program through a wide range of administrative activities: - Provides compassionate, family-centered support to donor families, recognizing the unique grief journey that follows the donation process.- Assists with donor...
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Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Weekends 3PM -11 PM
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Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Monday- Friday 4 PM to 12 AM
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Schedule comes out 2-3 weekes in advance. 3 days a week 8a-4:30p 24hrs per week (varying days), with rotating weekends (every 3rd) and rotating Holidays (1 summer, 1 winter)
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Full TimeMonday-Friday 4:30 PM -12:30 AM every 3rd week, weekend scheduled
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Under the direction of the HRIS Manager, the HRIS Analyst supports the administration, continuous improvement and optimization of HR systems. This role partners closely with Human Resources, Payroll, Benefits, IT, and other business stakeholders to support system configuration, troubleshoot issues, maintain data integrity, develop reports, manage documentation, and provide user support. The HRIS Analyst analyzes business needs, recommends and implements solution enhancements as well as supports integrations. Working independently on routine and complex assignments, this position helps improve business processes, increase operational efficiency, enhance employee experience, and ensure the effective use of HR systems across the organization.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. In addition to these responsibilities, the Specialist, Donor Box Truck Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience....
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
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The Jarjour laboratory at Versiti Blood Research Institute is recruiting a Research Technologist I. Our laboratory was recently funded by a 5 year NIAID DP2 award. Our group focuses on tissue-resident immunity, which supports organ homeostasis and acts as a first line of defense against pathogens, tumors, and other dangers. Remarkably, resident leukocytes are locally maintained independent of the circulating immune system, allowing them to become uniquely adapted to their home tissue and positioning them as key players in organ homeostasis. We seek to understand how resident immunity is maintained and how it evolves throughout life to enable new therapeutic interventions in human disease. Our lab is collaborative and founded on respect, empowering every person to achieve their goals and...
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Under the direction of the department leadership, organizes and prioritizes work flow across core production, hospital services, and specialized production, to enhance services in an efficient and effective manner. Executes technical skills department wide and demonstrates the ability to lead a cohesive team in absence of management.
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Provide transfusion medicine (TM) clinical care at Versiti Blood Center of Wisconsin and its associated hospitals in the scope noted below, as well as effort in leadership of the Immunohematology Reference Laboratory (IRL) as Medical Director at Versiti. Key components of this position would comprise TM consultation and oversight of blood management at Versiti Wisconsin partner hospitals, as well as participation in educational initiatives and clinical/applied research within both Versiti blood centers and their affiliated health systems.
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Serves as a regional clinical resource supporting Therapeutic Services and Cellular Therapy operations across the Versiti footprint. Delivers patient and donor care while providing operational flexibility, supporting new program implementation, ensuring service continuity, and enabling strategic growth across existing and future markets. Travel throughout the Versiti service area is required based on business needs.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. In addition to these responsibilities, the Specialist, Donor Box Truck Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience....
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Under supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment. Supports the training of junior and peer staff members. Performs higher level interpretation of testing results and test panels.
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Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Schedule: Saturday and Sunday 2-10 PM
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Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy. Monday-Friday 4 PM to 12:30 AM
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Schedule: Monday - Thursday 2-10 PM, Friday 10 AM - 6 PM
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Under direct supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts at a basic level with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment .
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and...
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If you have a desire to start your marketing and sales career this is your opportunity! You need minimal experience and we will help to groom you. We are an organization focused every day on improving peoples' lives in our community and across the world, this may be the position for you. Under the direction of the Manager Donor Field Marketing, this position performs assigned tasks and/or projects related to building brand awareness. This position assists with building awareness for our blood center and also campus territories. You will support our blood collection needs and help support inspiring new donors to join our mission. You will develop successful strategies to pursue new partnerships and create awareness and education for first time donors. This includes, but is not limited to:...
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Provides administrative support to corresponding Director / Manager. Organizes and provides information to the department, internal and external customers to deliver the highest levels of customer service. May procure departmental metrics and other statistical information. Provides administrate support for a wide variety of recurring and ad hoc administrative projects.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Responsible for driving the mobile vehicle and transporting the mobile staff in a safe and efficient manner. Will demonstrate competencies and must work efficiently as possible in order to reach collection goals established for each mobile location while also following all Standard Operation Procedures (SOPs) and departmental policies.
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Drives environmental, occupational health, and safety programs to promote a safe working environment and ensure compliance with applicable regulations and standards. Effectively navigates claims, investigations, and implements proactive safety measures that reduce the risk of employee injury.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. In addition to these responsibilities, the Specialist, Donor Box Truck Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience....
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Under the direction of the department leader, assists the department through various clerical functions and special projects.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. In addition to these responsibilities, the Specialist, Donor CDL plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Responsible for assessing customer needs and recommending plans to achieve exceptional customer relationships, strengthen service performance, and support retention for Blood Services customers. As part of the Client Success function, supports customers through activation, ongoing lifecycle management, and retention by serving as a liaison between customers, Blood Services leadership, and other Versiti teams. Communicates customer needs and expectations, supports customer issue resolution, monitors customer satisfaction and performance, and contributes to customer implementation and growth initiatives.