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The position exists to manage donor eligibility status and to perform processes that follow from that status resulting in a critical layer of safety between unsuitable donations and recipients. Objectives include counseling donors regarding all aspects of eligibility, processes of health history deferral management, resolution of eligibility issues, post donation information, abnormal test follow up, lookback, recipient tracing, and re-entry, and donor incident (injury/reaction) follow up. A near perfect degree of completeness and accuracy is expected, as well as attention to detail, self-motivation, and prioritization skill sets. The incumbent works individually, but also within a group to coordinate the accomplishment of all daily tasks; and participates in peer-review second checks.
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Serve as a trusted partner to hospitals across Northeast and Lakeshore Wisconsin while helping save and heal lives through organ donation. The Hospital Relations Specialist serves as the primary liaison between Versiti Organ Donation and hospitals throughout the region, including Appleton, Chilton, New London, Manitowoc, Two Rivers, Sheboygan, Sturgeon Bay, and surrounding communities. In this relationship-focused role, you will build strong partnerships with physicians, nurses, hospital leaders, and community stakeholders to support organ donation efforts across the donation service area. As the primary contact for assigned hospitals, you will work to increase donation referrals, support clinical teams during donation cases, provide education and training, and ensure compliance...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Call Center Agent – Grand Rapids, MI In-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Grand Rapids who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and...
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Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers. Provides technical and clinical expertise to staff, management and customers of the Immunohematology Reference Laboratory. In conjunction with management and laboratory Medical Director, performs advanced immunohematological...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Call Center Agent – Dayton, OhioIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Dayton who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Schedule after 8 week training:- Must have availability from 4:00am-10:00pm, including weekends and holidays.- Schedules are posted 2-3 weeks in advance.- Hours are determined by blood drive...
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Family Support SpecialistSoutheastern Wisconsin | Hospital-Based RoleSchedule: Three 16-hour shifts per week (7:00 AM - 11:00 PM)Includes evenings, weekends, and holidaysHelp Families Create a Lasting Legacy At Versiti Organ and Tissue, our Family Support Specialists play a critical role in supporting families during some of life's most difficult moments. This is a unique opportunity to combine compassion, advocacy, and healthcare service while helping families navigate the organ and tissue donation process and create a lasting legacy for their loved one. As a Family Support Specialist, your primary responsibility is conducting organ donation authorization conversations with families and obtaining legal consent for donation. Using advanced communication skills, empathy, and...
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An opportunity to shape the future of Talent AcquisitionVersiti is seeking a purposeful, growth-minded Talent Acquisition leader who can move confidently between strategy and execution. This is an opportunity for a self-starter who is comfortable stepping into ambiguity, understands the nuances of a growing organization, and turns hiring priorities into clear plans, strong partnerships, and consistent results. How you lead matters here.We are looking for someone who treats people with dignity and respect, leads with kindness and accountability, and creates the clarity and trust that helps recruiters, candidates, and hiring leaders do their best work. This role is ideal for a leader who can set direction, roll up their sleeves, and build sustainable ways of working without losing...
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Under supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment. Supports the training of junior and peer staff members. Performs higher level interpretation of testing results and test panels.
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Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers.
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Versiti is seeking energetic, creative, and highly motivated Sales and Marketing Students to help spark local awareness and engagement in Columbus. This part-time student role will play a key part in building crowds, organizing community excitement, and sourcing local stories with a strong focus on OSU Campus that showcases the lifesaving impact of blood donation. Unlike traditional media relations or corporate news writing, this role is focused on grassroots' publicity — boots-on-the-ground outreach that helps connect our work to neighborhoods, churches, schools, and community groups. This is an excellent opportunity for a junior, senior, or graduate student pursuing studies in communications, public relations, sales, marketing, journalism, or a related field who is excited to...
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Business Systems Analyst - FinanceFull-Time - Hybrid- Located in Milwaukee, WI Are you a recent graduate with a degree in Accounting, Information Systems, Finance, Computer Science, or a related field? Do you enjoy solving problems, working with data, and learning new technology? If so, Versiti has an exciting opportunity to launch your career as a Business Systems Finance Analyst. In this role, you'll gain hands-on experience with enterprise financial systems, collaborate with business leaders across the organization, and help drive process improvements that support Versiti's life-saving mission. Why This Role Is Great for New Graduates:- Build experience with industry-leading technologies like Oracle Cloud ERP and Planning & Budgeting Cloud Service (PBCS)- Learn how...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customers Facilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.
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Subject matter expert in collecting blood products, including phlebotomy, and compliance. Consistently strives to enhance existing services and influence resulting action plans. Organizes processes around the customer taking account of difficult and sensitive issues to meet their needs. Manages customer service expectations and monitors customer service delivery by others. Works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative, teamworking spirit. Responsible for training or mentoring team members and may serve as interim Team Lead. Objectively reviews difficult work problems, obtaining cooperation or approval.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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About VBRI and its Immunology ResearchThe Versiti Blood Research Institute (VBRI) is a private research institute and leader in blood-related research, spanning fundamental mechanisms to clinical and translational studies. Home to 30 principal investigators, the faculty benefit from a research-focused environment with minimal teaching obligations while mentoring graduate students and postdoctoral fellows. As part of a strategic growth initiative, VBRI plans to recruit 18 new faculty members over the next 5–7 years and complete a state-of-the-art expansion (60,000–80,000 ft²) by the end of 2026.VBRI immunologists conduct collaborative research on autoimmunity; B, T, and NK cell biology; and immune regulation, with opportunities for cross-disciplinary collaboration. They have access...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule- This position requires open availability to accommodate the availability of our community partners and blood drive scheduling- Full-time opportunity (32-40 hours weekly)- 5 day work schedule- Schedules are posted two...
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Provide medical direction for Versiti Diagnostic Hematology laboratories to include hemostasis, platelet and neutrophil immunology and hematology genetics. Key components of this position comprise clinical and scientific direction to include case review, clinical consultation, and associated assay development. Responsible for delegated regulatory duties under CLIA. Participate in educational initiatives and clinical/applied research within both Versiti and its affiliated health systems.
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Develops and elucidates scientific aims, experimental design and execution. A Research Scientist I is equivalent to the Research Assistant Professor position at many universities. The Zhu Lab is primarily focused on unraveling the mechanisms of receptor transmembrane signaling. Specifically, our attention is directed towards cell surface receptors featuring single transmembrane domains, such as integrins, receptor tyrosine kinases, and receptor-like tyrosine phosphatases. Through a multidisciplinary approach encompassing structural biology, protein engineering, biochemistry, and cell biology techniques, we aim to elucidate how these receptors transmit signals across the cell membrane. Our investigations center on understanding the conformational regulation triggered by ligand binding...
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Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customers Facilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.
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Faculty Positions in Basic and/or Translational Blood ResearchWe seek to grow our Transfusion Medicine, Vascular Biology and Cell Therapy Program by recruiting innovative investigators with research interests in blood research and related fields such as transfusion science, cell therapy, gene therapy, glycobiology, and vascular biology. Applicants at all academic ranks with Ph.D., M.D., or equivalent degrees are encouraged to apply. The successful candidate will have an established record of independent funding and leadership in basic and/or translational research. These positions provide attractive start-up packages and outstanding opportunities for collaboration with basic, translational, and clinical investigators. The VBRI is located on the same campus as the Medical College of...