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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Shedule Mon-Friday 1:00 PM -9:30 PM rotating weekendsoption for 4 day week 10 hours as well
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If you have a desire to start your marketing and sales career this is your opportunity! You need minimal experience and we will help to groom you. We are an organization focused every day on improving peoples' lives in our community and across the world, this may be the position for you. Under the direction of the Manager Donor Field Marketing, this position performs assigned tasks and/or projects related to building brand awareness. This position assists with building awareness for our blood center and also campus territories. You will support our blood collection needs and help support inspiring new donors to join our mission. You will develop successful strategies to pursue new partnerships and create awareness and education for first time donors. This includes, but is not limited to:...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under the direction of the Donor Services Manager, supports the Donor Services department by performing the following operational and clerical duties. When will you work:- Tuesday: 11am-730pm- Wednesday: 11am-730pm- Thursday: 11am-730pm- Friday: 730am-330pm- Saturday: 630am-3pm Additionally, you will be responsible for performing eligibility screening on donors. First 2 week of employment you will attend eligibilty screening training (paid) in Aurora: M-F, 8am-430pm
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The Financial Planning and Analysis (FP&A) team provides budgeting, forecasting, business case and financial analytics leadership to support Versiti's overall financial health and growth strategies. The Senior Financial Analyst – Financial Planning & Analysis is responsible for several key functions, including but not limited to: financial planning and modeling, pro forma and business case development, data analytics and specialized projects. In the course of performing their duties, the Senior Financial analyst is required to make accounting entries and reconciliations, execute budgeting and forecasting processes, support new initiatives and serve on cross functional project teams. The role will operate closely with assigned service lines and collaborate with all areas of the...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Highland Center* hours after 8 week training:- Monday, Tuesday & Thursday: 11:00am-7:30pm- Wednesday: 7:30am-3:30pm- Saturday: 6:30am-3:00pm- Sunday & Friday...
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Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is...
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This role provides advanced support to the Quality department in the area(s) of regulatory affairs and acts as a senior member of the Quality team to meet the goals and objectives of the department and potentially other service lines. This role supports the overall quality program and serves as a liaison between the Regulatory Affairs/Quality team and other service lines of Versiti. He/she/they partners with service lines to provide regulatory affairs input on projects and everyday tasks.
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Under the direction of the Manager of Record Review and/or the Record Review Team Lead, the Record Review Specialist is responsible for reviewing records and/or reports associated with donor qualification, blood donation, and lot release to ensure all processes are performed in accordance with standard operating procedures (SOPs) and are within regulatory guidelines. The Record Review Specialist verifies that associated quality control and maintenance are performed and within parameters for all processes. The Record Review Specialist ensures that review and lot release occurs within established turn-around times.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under the direction of a Principal Investigator, further develops and expands understanding of scientific theory in his/her area of interest. Incumbent also learns and applies scientific laboratory techniques and gains experience in other areas of research that will lead to increased probability of success as an independent scientist. This is a training position with an expected duration of 1 – 3 years. The Doerfler Lab is seeking a postdoctoral fellow to join a research program focused on the molecular regulation of fetal hemoglobin (HbF) in sickle cell disease (SCD). The lab integrates functional genomics, single-cell multi-omics, and genome engineering to study how regulatory elements at the β-globin locus control γ-globin expression and its variability across erythroid cells....
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Responsible for driving the mobile vehicle and transporting the mobile staff in a safe and efficient manner. Will demonstrate competencies and must work efficiently as possible in order to reach collection goals established for each mobile location while also following all Standard Operation Procedures (SOPs) and departmental policies.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Call Center Agent – Aurora, ILIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Aurora who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to...
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Under the direction of the Senior Director, Histocompatibility, the Principal Scientist will train in the HLA lab in all areas of Versiti Wisconsin ASHI lab accreditation. The Principal Scientist is expected to complete all required reading, educational activities, laboratory observation, interaction and hands-on training and participate in clinical case reviews as requested by the Director. As competence is obtained the Principal Scientist will participate in on-call management rotation and will be accountable for helping to provide leadership to the Histocompatibility Laboratory, with a focus on clinical care, diagnostic innovation, education, and operational excellence. Based on training progression and competency the Principal Scientist will be expected to apply for ASHI Director...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. ***THIS IS A FULL-TIME POSITION***
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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The Manager, Donor Engagement Marketing is responsible for leading Versiti's integrated donor engagement strategy—driving connection, motivation, and loyalty among donors across all channels and touchpoints. This position unites Promotional and Loyalty Marketing with Mobile and Center Donor Engagement (lifecycle)Marketing into one cohesive portfolio that inspires donor participation and improves retention. Reporting to the Director, Integrated Donor Marketing, this leader manages the Promotional Marketing team and collaborates closely with state recruitment teams, Integrated Donor Marketing, and Creative Services to design and deliver impactful campaigns that grow Versiti's donor base. The Manager drives measurable outcomes through compelling promotional campaigns, donor loyalty programs,...
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The Manager of Financial Planning and Analysis (FP&A) for Versiti will manage a team of Financial Analysts and oversee internal reporting, financial/business analysis, budgeting and forecasting, and decision support analytics across a portion of Versiti's service lines and corporate services functions. The FP&A team also provides financial support for corporate development activities, business case preparation, and works collaboratively to ensure consistency in applicable planning and analysis tools and systems with the larger Versiti organization.
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Business Systems Analyst - FinanceFull-Time - Hybrid- Located in Milwaukee, WI Versiti is seeking a collaborative, analytical, and systems‑savvy Business Systems Analyst to join our Finance team. In this role, you will serve as a functional subject matter expert for Oracle ERP and Planning & Budgeting Cloud Service (PBCS), partnering closely with Finance, Accounting, Supply Chain, and Information Systems to ensure our financial systems are accurate, reliable, and optimized for decision‑making.If you enjoy solving problems at the intersection of technology, finance, and operations, this role offers the opportunity to make a meaningful impact across the organization. What You’ll Do: Oracle ERP & Financial Systems Administration- Support Oracle Cloud ERP Financials and...
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The Senior Manager, Research and Scientific Communications leads public-facing communications that elevate the scientific enterprise of Versiti across corporate and service line channels. Reporting to the Chief Marketing Officer, this role drives strategic storytelling and content development that translate complex science into compelling narratives for diverse audiences. This position develops and executes integrated communications strategies that amplify the work of the Versiti Blood Research Institute (VBRI) and support the visibility and market presence of Versiti's scientific and clinical service lines, including Versiti Clinical Trials (VCTS), Versiti Diagnostic Laboratories, and MSI. The Strategist serves as a key architect of research and scientific storytelling across earned,...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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Call Center Agent – Columbus, OHIn-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Columbus who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to...
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The Talent Acquisition Associate is responsible for developing innovative ways to build candidate talent pipelines and provide sourcing solutions for high volume positions. The TA Associate provides consultation and recommendations based on a solid understanding of talent market conditions, competitive intelligence, and organizational needs.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK 3rd shift - 9:00 PM - 7:00 AM - 4/10s Monday-Thursday COMPENSATION - +Shift Differentials - Benefits medical , Dental, Vision 401k - Wellness portal - Room for Growth - Be part of a team that saves lives
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
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Team Lead Call Center – Aurora, IL In-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring a Team Lead for our Call Center in Indianapolis. This position is great for someone who wants to continue their strong customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. What You’ll Do:- Provide coaching to our call center agents- Liaise between leadership and staff and act as a back-up to management- Provide friendly, professional service on every call- Follow...
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Under the direction of department leadership, responsible for providing a high level of inbound and outbound customer service for customers of Diagnostic Laboratories. Acts as a liaison between customers and internal departments to drive customer satisfaction and retention and resolve customer issues as appropriate. Provides support for test menu additions and updates.
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Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. MUST HAVE CDL A OR B Compensation: Sign on bonus ! - 8 weeks paid training (phlebotomy) - Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for...
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Under the direction of the Supervisor, the Tissue Recovery Specialist (TRS) is responsible for the surgical recovery and acquisition of tissue from donors from referring agencies.
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Under the direction of the Donor Services Supervisor, supports Donor Specialists, Senior Donor Specialists, and Team Leads by identifying efficient and effective ways to support a positive and quality experience for each donor through quality and safety that promotes donor experience and employee engagement.
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Under the direction of the Donor Services Supervisor, supports Donor Specialists, Senior Donor Specialists, and Team Leads by identifying efficient and effective ways to support a positive and quality experience for each donor through quality and safety that promotes donor experience and employee engagement.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Call Center Agent – Dayton, OhioIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Dayton who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. compensation:- 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
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Under the direction of a Principal Investigator, further develops and expands understanding of scientific theory in his/her area of interest. Incumbent also learns and applies scientific laboratory techniques and gains experience in other areas of research that will lead to increased probability of success as an independent scientist. The Gu Laboratory at the VBRI is seeking a highly motivated Postdoctoral Fellow in Computational Biology, Artificial Intelligence, and Multi-Omics Data Science. This position offers an exciting opportunity to develop and apply cutting-edge machine learning, deep learning, and statistical approaches to uncover the molecular mechanisms of cancer and other complex diseases. Our research focuses on integrative analysis of large-scale multi-omics datasets,...
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Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customers Facilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.
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Call Center Agent – Grand Rapids, MI In-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Grand Rapids who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
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Performs laboratory assays and complex experiments to elucidate novel research questions. The Ma Lab studies integrin signaling in blood cells. Integrin family receptors deliver bidirectional signaling (inside-out and outside-in) across the cell plasma membrane, modulating cell adhesion, migration, proliferation, differentiation, and other functions. Integrin signaling involves a series of molecular events within cells that enable integrins to bridge the crosstalk between the extracellular milieu and cytoskeletal changes, as well as cytoplasmic signaling cascades. Integrin activation is tightly regulated by integrin cytoplasmic tail binding proteins (ICBPs). The interaction between integrins and ICBPs defines the activation states and functional activities of integrins. Dysfunction of...
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The Manager, Talent Acquisition is a people leader and operational owner responsible for delivering consistent, high-quality recruiting outcomes through team leadership, workforce planning, and disciplined execution of Talent Acquisition (TA) standards. This role translates organizational hiring priorities into clear expectations, capacity plans, and measurable team results across a team of recruiters. This role reports to the Director, Talent Acquisition, and is accountable for team performance, capability development, process governance, and stakeholder partnership while advancing a Human-Centered Talent Acquisition approach that prioritizes dignity, transparency, and trust for candidates, hiring leaders, and recruiting team members. The Manager collaborates closely with Talent...
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Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers.