Call Center Agent – Grand Rapids, MI In-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Grand Rapids who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and...
Under the direction of the Contact Center Supervisors/Mangers, this role will provide guidance, coaching, and assistance to the department associates while demonstrating the organization's core values and leading by example. Responsibilities also include routine Contact Center duties, such as donor recruitment of existing donors through any of the contact center channels. In addition, the role will execute data entry to keep donor profiles updated, reach out to other departments to find solutions, and ensure that policies, procedures, and protocols established for the organization and the department are followed. A Contact Center Team Lead is expected to be flexible and excel at a variety of roles and responsibilities. Team Leads act as a staff liaison and backup to management when...
Call Center Agent –Columbus, OHIn-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Columbus who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to...
Under the direction of a member of the IS management team, performs assigned entry level IS tasks consistent with the educational course work of either a graduate or undergraduate student working towards a degree in computer-related field.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Tinley Park donor center* hours:- Monday-Thursday: 11am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule- This position requires open availability to accommodate the availability of our community partners and blood drive scheduling- Full-time opportunity (32-40 hours weekly)- 5 day work schedule- Schedules are posted two...
The Tradeshow Marketing & KOL Strategy Manager owns our end-to-end presence at industry conferences and trade shows and leads our thought-leader/KOL engagement engine to fuel reputation, pipeline, and revenue. This manager partners tightly with Service Line Marketing, Growth/Digital, Sales, Medical/Clinical Affairs, and Compliance to prioritize the right events, orchestrate standout experiences, activate high-value KOL relationships, and prove ROI.
Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Accountable for warehouse/inventory operations related to receipt, inspection, management, replenishment and distribution of materials. Position is responsible for monitoring product par levels, conducting physical inventory/cycle counts, delivering products to end users and exhibiting exceptional customer service, internally and externally.
Provide medical direction for Versiti Diagnostic Hematology laboratories to include hemostasis, platelet and neutrophil immunology and hematology genetics. Key components of this position comprise clinical and scientific direction to include case review, clinical consultation, and associated assay development. Responsible for delegated regulatory duties under CLIA. Participate in educational initiatives and clinical/applied research within both Versiti and its affiliated health systems.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
The Donor Marketing and Communications Strategist plays a critical role in developing and executing localized marketing and communications strategies that promote Versiti's blood services. This position focuses on collaborating with the donor engagement team, AVPs, and field marketing to enhance donor participation, retention, and public awareness, in alignment with Versiti's mission to improve community health through blood donation. The Strategist will translate overarching marketing strategies into actionable initiatives. This role involves close collaboration with internal teams, donors, community partners, and media to drive campaign success and achieve regional goals. Responsibilities include maintaining brand integrity, managing local stakeholder relationships, and utilizing...
Call Center Agent – Aurora, ILIn-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Aurora who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
Call Center Agent – Grand Rapids, MI In-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Grand Rapids who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and...
The Infrastructure Security Analyst will play a critical role in ensuring the security and integrity of our IT systems and networks. This position involves a balanced focus on IT Systems and Network Support and Cybersecurity with a concentration on Vulnerability Management. The ideal candidate will possess both technical expertise and strong analytical skills to identify, mitigate, and manage vulnerabilities while supporting the overall IT infrastructure. The candidate will thrive in a dynamic, team-oriented environment, where knowledge sharing, and continuous learning are encouraged. As an integral part of our collaborative team, the Infrastructure Security Analyst will work closely with various IT departments, including network operations, system administration, and application...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule:- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- Full-time, Non-Exempt
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Westmont donor center* hours:- Monday-Thursday: 11am-8pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers as...
Subject matter expert in collecting blood products, including phlebotomy, and compliance. Consistently strives to enhance existing services and influence resulting action plans. Organizes processes around the customer taking account of difficult and sensitive issues to meet their needs. Manages customer service expectations and monitors customer service delivery by others. Works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative, teamworking spirit. Responsible for training or mentoring team members and may serve as interim Team Lead. Objectively reviews difficult work problems, obtaining cooperation or approval. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under the direction of department leadership, performs clerical and other technical lab duties in an efficient, timely and accurate manner, with quality that exceeds customer expectations. Demonstrates the ability to take initiative and drive productivity and support others with direction, training, and mentorship. Performs advanced customer service tasks, executed at high service level. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
At Versiti, the Internal Communications Specialist plays a vital role in helping employees grow, thrive, and be engaged through meaningful storytelling and strategic communication. This role is responsible for developing and delivering communication strategies that reflect and reinforce Versiti's Grow. Thrive. Be. desired employee experience and Core Values, fostering a strong and unified culture across our footprint. This role is essential in helping Versiti employees feel informed, inspired, and connected — driving engagement and reinforcing our shared mission to save lives and advance blood health through innovation and compassion.
Develops and elucidates scientific aims, experimental design and execution. A Research Scientist I is equivalent to the Research Assistant Professor position at many universities. The Zhu Lab is primarily focused on unraveling the mechanisms of receptor transmembrane signaling. Specifically, our attention is directed towards cell surface receptors featuring single transmembrane domains, such as integrins, receptor tyrosine kinases, and receptor-like tyrosine phosphatases. Through a multidisciplinary approach encompassing structural biology, protein engineering, biochemistry, and cell biology techniques, we aim to elucidate how these receptors transmit signals across the cell membrane. Our investigations center on understanding the conformational regulation triggered by ligand binding...
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent...
Under the guidance of the Information Services (IS) Director or assigned manager, the Senior Analyst Applications oversees and coordinates configuring, validating, planning, and evaluating applications/systems for their assigned Versiti service line. As a member of a team of IS systems applications analysts, this individual is an applications subject matter expert and consultant for their assigned service line. they are able to guide and support the service line toward optimal use of their applicable applications/systems. Responsibilities include working with software development and infrastructure team members to collaboratively design and support Versiti's digital ecosystem. This senior analyst provides oversight and coordination of multiple applications/systems, projects, and...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Versiti was founded with the belief that together, our blood centers can better serve patients' urgent need for life-saving healthcare. We love what we do, and we're looking for passionate individuals to join the Versiti family. We foster a diverse environment that affirms each employee's dignity and worth, and we offer a chance to work with a team of compassionate people who provide lifesaving blood to our communities daily. What you can expect in this position: Under the direction of the Manager/Supervisor, performs assigned tasks and/or projects related to the area-specific internship. The Versiti Non-Profit Healthcare Operations Summer Internship provides an overview of various aspects of the Blood Operations Function. This internship will rotate through several key operational...
Call Center Agent – Indianapolis, IN In-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Indianapolis who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and...
The Manager of Financial Planning and Analysis (FP&A) for Versiti will manage a team of Financial Analysts and oversee internal reporting, financial/business analysis, budgeting and forecasting, and decision support analytics across a portion of Versiti's service lines and corporate services functions. The FP&A team also provides financial support for corporate development activities, business case preparation, and works collaboratively to ensure consistency in applicable planning and analysis tools and systems with the larger Versiti organization.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after 6:00pm)- Weekends- Skill based...
Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers.
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
Call Center Agent – Aurora, ILIn-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Aurora who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
Call Center Agent – Indianapolis, IN In-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Indianapolis who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and...
Versiti is seeking an energetic, creative, and highly motivated Publicity Assistant to help spark local awareness and engagement in Dayton. This part-time student role will play a key part in building crowds, organizing community excitement, and sourcing local stories that showcase the lifesaving impact of blood donation. Unlike traditional media relations or corporate news writing, this role is focused on grassroots publicity — boots-on-the-ground outreach that helps connect our work to neighborhoods, churches, schools, and community groups. This is an excellent opportunity for a junior, senior, or graduate student pursuing studies in communications, public relations, marketing, journalism, or a related field who is excited to learn how to build community buzz, promote events, and...
Responsible for driving the mobile vehicle and transporting the mobile staff in a safe and efficient manner. Will demonstrate competencies and must work efficiently as possible in order to reach collection goals established for each mobile location while also following all Standard Operation Procedures (SOPs) and departmental policies. Fleet Responsible for driving and transporting:- Box Truck Vehicle- Non-CDL Bus
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Compensation - $17.00/HR - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after 6:00pm)- Weekends-...
Under the direction of a Principal Investigator, further develops and expands understanding of scientific theory in his/her area of interest. Incumbent also learns and applies scientific laboratory techniques and gains experience in other areas of research that will lead to increased probability of success as an independent scientist. This is a training position with an expected duration of 1 – 3 years. At the crossroads of metabolism, immunity, and aging The Xian lab’s long-term goal is to enhance immune therapies by uncovering how mitochondrial stress activates the immune system. We focus on how mitochondria-released danger signals—known as danger-associated molecular patterns (DAMPs)—shape immunity. In particular, we study circulating oxidized mitochondrial DNA (Ox-mtDNA),...
The Senior Specialist Vendor Contracts serves as a key legal and sourcing professional responsible for managing the full lifecycle of vendor contracts across the organization. Working with a high degree of autonomy and in close collaboration with legal counsel and cross-functional teams, this role handles complex legal assignments related to vendor contracts, including negotiation, drafting, interpretation, renewal, termination, and implementation. Acting as a subject matter expert in vendor contract review and strategic sourcing, the Contract Senior Specialist ensures alignment with organizational strategies, manages a high-volume workload with minimal supervision, and provides sound legal and business judgment. This position also plays a critical role in identifying and developing a...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. No phlebotomy experience necessary - paid training is provided! Schedule- This position requires open availability to accommodate the availability of our community partners and blood drive scheduling- Full-time opportunity...
Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customersFacilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.
Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customersFacilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.
Transfusion Medicine Faculty Positions in Basic and/or Translational ResearchWe seek to grow our Transfusion Medicine, Vascular Biology and Cell Therapy Program by recruiting innovative investigators with research interests in transfusion medicine and related fields such as cell therapy, gene therapy, glycobiology, and vascular biology. Applicants at all academic ranks with Ph.D., M.D., or equivalent degrees are encouraged to apply. Ideal candidates will develop or maintain independently funded basic and/or translational research programs. For physician-scientists, clinical transfusion medicine duties (up to 20% effort) may include blood bank oversight, transfusion consultations, therapeutic apheresis, and quality assurance activities. These positions provide attractive start-up...
Under the direction of the Senior Director, Histocompatibility, Versiti DL, is accountable for helping to provide leadership and guide direction of the Histocompatibility Laboratories across Versiti, with a focus on clinical care, diagnostic innovation, education, and operational excellence. Contributes to the development and successful execution of business and strategic initiatives; contributes to managing the people and financial resources; contributes to ongoing and sustainable improvement in the areas of compliance, customer/employee satisfaction, and process improvement. Provides assistance to the Senior Director of Histocompatibility, as requested.
Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customers Facilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.