Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is...
Under the direction of the Manager of Record Review and/or the Record Review Team Lead, the Record Review Specialist is responsible for reviewing records and/or reports associated with donor qualification, blood donation, and lot release to ensure all processes are performed in accordance with standard operating procedures (SOPs) and are within regulatory guidelines. The Record Review Specialist verifies that associated quality control and maintenance are performed and within parameters for all processes. The Record Review Specialist ensures that review and lot release occurs within established turn-around times.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
Under the direction of a Principal Investigator, further develops and expands understanding of scientific theory in his/her area of interest. Incumbent also learns and applies scientific laboratory techniques and gains experience in other areas of research that will lead to increased probability of success as an independent scientist. This is a training position with an expected duration of 1 – 3 years. The Doerfler Lab is seeking a postdoctoral fellow to join a research program focused on the molecular regulation of fetal hemoglobin (HbF) in sickle cell disease (SCD). The lab integrates functional genomics, single-cell multi-omics, and genome engineering to study how regulatory elements at the β-globin locus control γ-globin expression and its variability across erythroid cells....
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under the direction of the Senior Director, Histocompatibility, the Principal Scientist will train in the HLA lab in all areas of Versiti Wisconsin ASHI lab accreditation. The Principal Scientist is expected to complete all required reading, educational activities, laboratory observation, interaction and hands-on training and participate in clinical case reviews as requested by the Director. As competence is obtained the Principal Scientist will participate in on-call management rotation and will be accountable for helping to provide leadership to the Histocompatibility Laboratory, with a focus on clinical care, diagnostic innovation, education, and operational excellence. Based on training progression and competency the Principal Scientist will be expected to apply for ASHI Director...
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
Under the direction of the Manager of Record Review and/or the Record Review Team Lead, the Record Review Specialist is responsible for reviewing records and/or reports associated with donor qualification, blood donation, and lot release to ensure all processes are performed in accordance with standard operating procedures (SOPs) and are within regulatory guidelines. The Record Review Specialist verifies that associated quality control and maintenance are performed and within parameters for all processes. The Record Review Specialist ensures that review and lot release occurs within established turn-around times. Schedule - Monday thru Friday rotating weekends , some holidays - 6:00 AM -2:30 PM in office - Full time
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
The Manager, Donor Engagement Marketing is responsible for leading Versiti's integrated donor engagement strategy—driving connection, motivation, and loyalty among donors across all channels and touchpoints. This position unites Promotional and Loyalty Marketing with Mobile and Center Donor Engagement (lifecycle)Marketing into one cohesive portfolio that inspires donor participation and improves retention. Reporting to the Director, Integrated Donor Marketing, this leader manages the Promotional Marketing team and collaborates closely with state recruitment teams, Integrated Donor Marketing, and Creative Services to design and deliver impactful campaigns that grow Versiti's donor base. The Manager drives measurable outcomes through compelling promotional campaigns, donor loyalty programs,...
The Manager of Financial Planning and Analysis (FP&A) for Versiti will manage a team of Financial Analysts and oversee internal reporting, financial/business analysis, budgeting and forecasting, and decision support analytics across a portion of Versiti's service lines and corporate services functions. The FP&A team also provides financial support for corporate development activities, business case preparation, and works collaboratively to ensure consistency in applicable planning and analysis tools and systems with the larger Versiti organization.
The Analyst, Finance Business Systems serves as a functional subject matter expert supporting Oracle Cloud ERP (Fusion) and Oracle Planning and Budgeting Cloud Service (PBCS). This role partners closely with Finance, Accounting, and Supply Chain to ensure financial systems are configured and utilized to accurately reflect accounting transactions, support reporting and budgeting processes, and meet internal control and regulatory requirements. The analyst applies a strong understanding of accounting principles and end‑to‑end transaction flows to support system configuration, reporting, testing, and optimization. This role develops and maintains Oracle reports and queries, assists with budgeting and forecasting models in PBCS, and supports system enhancements by coordinating tasks, testing...
Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy.
The Senior Manager, Research and Scientific Communications leads public-facing communications that elevate the scientific enterprise of Versiti across corporate and service line channels. Reporting to the Chief Marketing Officer, this role drives strategic storytelling and content development that translate complex science into compelling narratives for diverse audiences. This position develops and executes integrated communications strategies that amplify the work of the Versiti Blood Research Institute (VBRI) and support the visibility and market presence of Versiti's scientific and clinical service lines, including Versiti Clinical Trials (VCTS), Versiti Diagnostic Laboratories, and MSI. The Strategist serves as a key architect of research and scientific storytelling across earned,...
The HR Coodinator serves as a key administrative and coordination resource supporting Talent Acquisition, HRIS, HR Operations, and Information Security. Ensures the timely completion of pre-employment background checks, the accurate transfer of new hire data from iCIMS to Dayforce, and the compliant submission of recruitment bonus requests. Maintains strict confidentiality and adherence to applicable policies and standards.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
The Talent Acquisition Associate is responsible for developing innovative ways to build candidate talent pipelines and provide sourcing solutions for high volume positions. The TA Associate provides consultation and recommendations based on a solid understanding of talent market conditions, competitive intelligence, and organizational needs.
Under the direction of department leadership, the Organ Donation Specialist is responsible for the screening, evaluation, and clinical management of the potential organ donor. The Organ Donation Specialists demonstrates sensitivity and empathy when offering donation to a potential donor family, providing support and compassion during and after the donation process. Fosters a collaborative/team working spirit and actively helps and supports others to achieve team goals.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK 2nd shift - 2:00 PM-10:30 PM - Monday-Wednesday with some flexibility needed- schedules set 3 weeks in advance COMPENSATION - +Shift Differentials - Wellness portal - Room for Growth - Be part of a team that saves lives
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK 3rd shift - 9:00 PM - 7:00 AM - 4/10s Monday-Thursday COMPENSATION - +Shift Differentials - Benefits medical , Dental, Vision 401k - Wellness portal - Room for Growth - Be part of a team that saves lives
The Content Strategist – Corporate and Foundation Communications plays an important role in bringing Versiti's mission to life through strategic storytelling and integrated content development that engages key external audiences. Reporting to the Sr. Manager, Media and Public Relations, this role develops and delivers compelling content that elevates Versiti's corporate brand, advances the organization's philanthropic mission, and strengthens engagement with important stakeholders—including blood donors, philanthropic supporters, commercial partners, community leaders, and healthcare collaborators. The position supports multi-channel storytelling that reflects the breadth of Versiti's work across blood health, innovation, community partnership, and philanthropy. Working closely with...
Under direct supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts at a basic level with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment .
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
Manager, Brand and Social Account lead is a hands-on content and storytelling role responsible for executing Versiti's public-facing brand presence across social and digital channels, with a particular focus on headquarters-based publicity and visibility in the Greater Milwaukee region. Reporting to the Senior Manager, Media & Public Relations, this role supports and advances Versiti's brand communications strategy through high-quality content creation, social storytelling, and amplification of corporate, community, and public-facing moments. The Manager partners closely with Media & PR leadership and Brand & Communications colleagues to ensure content is aligned, timely, and reflective of Versiti's voice and values. The Manager brings five+ years of experience and a demonstrated ability...
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
If you have a desire to start your marketing and sales career this is your opportunity! You need minimal experience and we will help to groom you. We are an organization focused every day on improving peoples' lives in our community and across the world, this may be the position for you. Under the direction of the Manager Donor Field Marketing, this position performs assigned tasks and/or projects related to building brand awareness. This position assists with building awareness for our blood center and also campus territories. You will support our blood collection needs and help support inspiring new donors to join our mission. You will develop successful strategies to pursue new partnerships and create awareness and education for first time donors. This includes, but is not limited to:...
Under the direction of department leadership, responsible for providing a high level of inbound and outbound customer service for customers of Diagnostic Laboratories. Acts as a liaison between customers and internal departments to drive customer satisfaction and retention and resolve customer issues as appropriate. Provides support for test menu additions and updates.
Team Lead Call Center – Aurora, IL In-Office and Remote day are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring a Team Lead for our Call Center in Indianapolis. This position is great for someone who wants to continue their strong customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. What You’ll Do:- Provide coaching to our call center agents- Liaise between leadership and staff and act as a back-up to management- Provide friendly, professional service on every call- Follow...
Under the direction of department leadership, responsible for providing a high level of inbound and outbound customer service for customers of Diagnostic Laboratories. Acts as a liaison between customers and internal departments to drive customer satisfaction and retention and resolve customer issues as appropriate. Provides support for test menu additions and updates.
Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under the direction of the Supervisor, the Tissue Recovery Specialist (TRS) is responsible for the surgical recovery and acquisition of tissue from donors from referring agencies.
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
Under the direction of the Manager/Supervisor, the Lab Operations Student Worker performs comprehensive administrative and operational support within the Research and Shared Resources laboratories. This position assists with data reporting and analysis, documentation management, and the development of promotional materials, while contributing to the overall efficiency, safety and visibility of the Shared Resources operations. The student worker will collaborate across departments including: Facilities, Marketing, and external partners, and provide day-to-day support in the Shared Resources Labs. Here at Versiti, we are blood health innovators who enhance lives through discovery, diagnosis, and treatment.
Under the direction of the Donor Services Supervisor, supports Donor Specialists, Senior Donor Specialists, and Team Leads by identifying efficient and effective ways to support a positive and quality experience for each donor through quality and safety that promotes donor experience and employee engagement.
Under the direction of the Donor Services Supervisor, supports Donor Specialists, Senior Donor Specialists, and Team Leads by identifying efficient and effective ways to support a positive and quality experience for each donor through quality and safety that promotes donor experience and employee engagement.
Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.