The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Geneva center* hours:- Monday-Thursday: 11am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers as needed
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Under direction of the Manager of Transfusion Service, follows all applicable SOPs, performs immunohematology testing on patient samples and provides the correct blood product for transfusion based on these results. Performs component preparation as ordered by the provider to ensure the correct product is issued for transfusion. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. MUST HAVE a CDL A OR B Compensation: Sign on bonus ! - 8 weeks paid training (phlebotomy) - Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for...
Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Under the direction of the Manager of CCBD, coordinates multidisciplinary clinics for patients with chronic complex bleeding and coagulation disorders and provides a number of services in direct support of the patients of the clinic. This includes but is not limited to scheduling patients for clinic visits, entering HIPPA protected personal information into medical records, managing clinic templates within CW Epic EMR. Triaging all incoming calls and directing as appropriate. Obtaining new patient medical records as needed and creating patient charts in paper as well as within EMR. This position requires proven ability to multi-task while maintaining attention to detail. The right candidate will possess the ability to work effectively within a team atmosphere as well as autonomously and...
The position exists to manage donor eligibility status and to perform processes that follow from that status resulting in a critical layer of safety between unsuitable donations and recipients. Objectives include counseling donors regarding all aspects of eligibility, processes of health history deferral management, resolution of eligibility issues, post donation information, abnormal test follow up, lookback, recipient tracing, and re-entry, and donor incident (injury/reaction) follow up. A near perfect degree of completeness and accuracy is expected, as well as attention to detail, self-motivation, and prioritization skill sets. The incumbent works individually, but also within a group to coordinate the accomplishment of all daily tasks; and participates in peer-review second...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Elgin center* hours:- Monday-Thursday: 11am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers as needed
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Aurora center* hours:- Monday: 11am-7:30pm- Tuesday-Thursday: 7:30am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover...
Under the direction of the Director, Project Management Office (PMO) and in partnership with Versiti leadership, the Project Management Associate plans, coordinates and oversees assigned Versiti projects in accordance with established Versiti project standards and best practices. The Project Management Associate defines project objectives, tasks, and timelines, develops and updates the project plan / Gantt chart, manages and reports project progress (scope, schedule, budget, resources), and coordinates the efforts of team members to deliver projects according to plan. The Project Management Associate will partner with the project Executive Sponsor, Champion, Steering Committee, and project team members to develop and approve the Project Charter, establishing agreement on the overall...
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Schedule:- Full-Time - Monday - Thursday- Days, 4-10 hour Shifts
Responsible for driving the mobile vehicle and transporting the mobile staff in a safe and efficient manner. Will demonstrate competencies and must work efficiently as possible in order to reach collection goals established for each mobile location while also following all Standard Operation Procedures (SOPs) and departmental policies.
The Senior Administrative Assistant provides high level administrative and operational support to The Chief of Staff and Director of Advancement as well as the Advancement team, ensuring seamless coordination of priorities, communications, and deliverables. This role serves as a central partner in planning and executing Advancement events, managing logistics, timelines, vendor coordination, and on site support to deliver a professional and mission aligned experience for donors, partners, and internal stakeholders. The Senior Administrative Assistant anticipates needs, exercises sound judgment, and maintains discretion while balancing multiple leaders, projects, and deadlines in a fast paced environment. Through strong organizational skills and a collaborative approach, this position...
Located in Milwaukee, Wisconsin, Versiti Organ and Tissue is a federally designated Organ Procurement Organization, (OPO) supporting the transplant community in southeastern Wisconsin. While we recover organs for life-saving transplant, we prioritize a family-centered process, supporting both our donors and their families throughout theend-of-life, donation, and bereavement processes. We educate both the public and medical professionals about the tremendous need for organ and tissue donors. We are guided by an advisory board that includes members from the community and affiliated transplant centers. Our service area includes 50 critical care hospitals and 3 transplant centers for a population of 2.3 million people in a 12-county region. We are the region’s primary, most current...
Under supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment. Supports the training of junior and peer staff members. Performs higher level interpretation of testing results and test panels.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Joliet center* hours:- Monday: 11:00am-8pm- Tuesday-Thursday: 7:30am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Schedule:- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- Full-time, Non-Exempt
Versiti is seeking an energetic, creative, and highly motivated Sales and Marketing Students to help spark local awareness and engagement in Columbus. This part-time student role will play a key part in building crowds, organizing community excitement, and sourcing local stories with a strong focus on OSU Campus that showcases the lifesaving impact of blood donation. Unlike traditional media relations or corporate news writing, this role is focused on grassroots' publicity — boots-on-the-ground outreach that helps connect our work to neighborhoods, churches, schools, and community groups. This is an excellent opportunity for a junior, senior, or graduate student pursuing studies in communications, public relations, sales, marketing, journalism, or a related field who is excited to...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
Under the direction of the Manager Volunteer Services, the Coordinator, Volunteer Services is responsible for the oversight, support and evaluation of various Volunteer activities.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Schedule:- 4 day work week option!- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- Full-time, Non-Exempt
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule:- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- 4 day work week!- Full-time, Non-Exempt
Under the supervision of Mobile Field Operations Supervisor or Assistant Director of Donors Services- Mobile, stocks and packs supplies and equipment for mobile blood drives. Cleans equipment and orders and replenishes stock as necessary. Mobile Packer will also prepare blood bags & MCS+ kits for mobile distribution as a secondary responsibility. May also be assigned to prepare blood bags for sub-center when requested. Schedule:- 1st Shift- Monday-Friday- Rotating Weekends & Holidays- Full Time, Non Exempt
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.
Performs laboratory assays and complex experiments to elucidate novel research questions. The Zhu Lab is primarily focused on unraveling the mechanisms of receptor transmembrane signaling. Specifically, our attention is directed towards cell surface receptors featuring single transmembrane domains, such as integrins, receptor tyrosine kinases, and receptor-like tyrosine phosphatases. Through a multidisciplinary approach encompassing structural biology, protein engineering, biochemistry, and cell biology techniques, we aim to elucidate how these receptors transmit signals across the cell membrane. Our investigations center on understanding the conformational regulation triggered by ligand binding at the extracellular domain or cytoplasmic domain stimulations. Our goal is to illustrate...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule:- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- 4 day work week!- Full-time, Non-Exempt
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Schedule:- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- Full-time, Non-Exempt
Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
The Talent Acquisition Associate is responsible for developing innovative ways to build candidate talent pipelines and provide sourcing solutions for high volume positions. The TA Associate provides consultation and recommendations based on a solid understanding of talent market conditions, competitive intelligence, and organizational needs.
Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Schedule (must have availability during Highland* Center hours - see below):- Monday: 11 a.m. - 7:30 p.m.- Tuesday: 11:30 a.m. - 7 p.m.- Wednesday: 7:30 a.m. - 3:30 p.m.- Thursday: 11...
Under the direction of the Platelet Program Manager (PPM), this position will support the recruitment and collection of apheresis platelets across Versiti and meet hospital partner demand to serve patients in need. Will assist the PPM with daily reporting and communications by working with Donor Marketing, Contact Center, Donor Services, Hospital Services and Inventory Management to ensure optimal platelet collections for Versiti. This position will execute tactics to ensure collection goals are being achieved.
Under the direction of the Manager of Record Review and/or the Record Review Team Lead, the Record Review Specialist is responsible for reviewing records and/or reports associated with donor qualification, blood donation, and lot release to ensure all processes are performed in accordance with standard operating procedures (SOPs) and are within regulatory guidelines. The Record Review Specialist verifies that associated quality control and maintenance are performed and within parameters for all processes. The Record Review Specialist ensures that review and lot release occurs within established turn-around times.
Financial Analysts serve as Versiti's central liaison between the corporate and operational teams. The Analyst is generally responsible for several key functions, including but not limited to: maintaining accurate and timely financial reporting, enterprise planning, financial modeling, pro forma and business case development, data analytics and specialized projects. The Analyst Finance will perform accounting entries and reconciliations to maintain timely and accurate financial information. They will get involved in certain aspects of budget and forecasting, volume and scenario analysis where needed, financial statement/report analysis, support of new initiatives and will serve on cross functional project teams as relevant. The role will operate closely with assigned service lines and...
The Senior Manager, Client Success plays a pivotal role in advancing Versiti's mission by cultivating long-term, value-driven partnerships with hospitals, health systems, and medical service clients. As Versiti launches its first dedicated Client Success function, this role establishes the foundation for a relationship model that strengthens trust, retention, and growth across our commercial portfolio. Reporting to the Director of Service Line Marketing, the Manager is responsible for directly managing a portfolio of Tier 1 transfusion medicine clients—serving as a strategic advisor, advocate, and connector across business lines, and supervises the Customer Care team. The position also plays a key role in supporting the Vice President for Transfusion Medicine Business Development,...
Under the direction of department management, maintains controlled documentation necessary to communicate technical information required for Versiti compliance. Understands customers' technical and business processes, revises/creates documentation within regulatory and procedural requirements.
The Senior Manager, Specialty Collections Marketing provides enterprise leadership for Versiti's highest-value specialty donor products—Platelets and Group O blood collections. This role sits within the Integrated Donor Marketing team and is responsible for developing and executing data-driven product marketing strategies that grow donor participation, increase frequency, and ensure Versiti meets forecasted clinical demand while minimizing imports and operational volatility. This leader owns the end-to-end marketing strategy for these products, aligning donor lifecycle marketing, incentives, messaging, and conversion pathways with supply-and-demand forecasting, center capacity, and hospital customer needs. The role partners deeply with Inventory Management, Hospital Services, Recruitment,...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Compensation: - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after...
Develops ongoing quality assessment and performance improvement plan for the organ procurement organization and tissue bank under the guidance of the Vice President of Organ and Tissue Donation. Serves as liaison to Versiti Quality and Regulatory Affairs department. Ensures operational compliance to OPTN policy, CMS and FDA regulations, AATB and tissue processor policies and requirements. Oversees data analytics function, data collection and reporting, donor chart review, and validations. Leads event management, policy review, updates, and training. Manages internal and external audits with Quality and Regulatory Affairs.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK:- Swing Shift between 1st & 2nd:Monday-Friday, anywhere between 7am-930pm (8hr shifts)- On-call availbility as needed- Full Time, Non-Exempt role- Training schedule may differ from traditional schedule.COMPENSATION:- $18.04/hr.+ based on experience - paid training provided- Benefits eligible including medical/dental/vision insurance options, 7% 401(k) match, EAP, employee wellness program, generous PTO, and more.- Shift differentials for evenings/weekends- Evenings (after 6:00pm) - $1.50/hr.- Weekends -...
Under the direction of department management, maintains controlled documentation necessary to communicate technical information required for Versiti compliance. Understands customers' technical and business processes, revises/creates documentation within regulatory and procedural requirements.