Versiti

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Job Locations US-IN-Indianapolis
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
ID
2025-11901
Category
Customer Service and Support
Job Locations US-MI-Grand Rapids
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Compensation- $17.29/Hr- Evening and Overnight shift differentials- Medical/Dental/Vision/ 401k Matching up to 7%- Wellness portal Schedule- Monday through Friday- 10:30 PM-6:30AM
ID
2025-11900
Category
Supply and Logistics
Job Locations US-IN-Indianapolis
Under the supervision of department leadership, the Facilities Technician II role is responsible for the general maintenance of Versiti equipment, building and grounds. Ensuring that the facilities and equipment are clean, well-functioning and orderly. This position is expected to fulfill any service request in a timely manner acting independently to analyze problems and implement solutions while actively working with the Facilities team and internal customersFacilities Technician II will be expected to provide insight into projects as the subject matter expert and operate as the lead project manager when assigned.
ID
2025-11898
Category
Facilities Management and Services
Job Locations US-WI-Milwaukee
Under the direction of the Director, Total Rewards the Benefits Manager will implement, administer and evaluate Versiti welfare, wellness and retirement plans, programs and vendors based on business strategy, competitive position and employee needs. This position will proactively assess and administer Versiti benefit plans and programs in compliance with organizational policies and procedures as well as federal and state governing bodies to support the benefit and compensation function and seeks integrated solutions which deliver value added service. In addition, the Benefits Manager will be an integral member of the team to establish direction and long range benefit strategy for the organization. Incumbent acts as Secretary to the Retirement Benefits Plan and Benefits Plans Committees.
ID
2025-11896
Category
Human Resources
Job Locations US-IL-Crystal Lake
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support center* hours:- Monday-Thursday: 11am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers as needed (DeKalb,...
ID
2025-11894
Category
Health Services
Job Locations US-IL-Aurora
Under the supervision of Mobile Field Operations Supervisor or Assistant Director of Donors Services- Mobile, stocks and packs supplies and equipment for mobile blood drives. Cleans equipment and orders and replenishes stock as necessary. Mobile Packer will also prepare blood bags & MCS+ kits for mobile distribution as a secondary responsibility. May also be assigned to prepare blood bags for sub-center when requested. Schedule:- 2nd Shift- Monday-Friday, 1:30pm-10pm- Rotating Weekends & Holidays- Full Time, Non Exempt
ID
2025-11889
Category
Manufacturing and Operations
Job Locations US-WI-Milwaukee
Under the direction of department leadership, performs clerical and other technical lab duties in an efficient, timely and accurate manner, with quality that exceeds customer expectations. Demonstrates the ability to take initiative and drive productivity and support others with direction, training, and mentorship. Performs advanced customer service tasks, executed at high service level. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
ID
2025-11888
Category
Health Services
Job Locations US-MI-Grand Rapids
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
ID
2025-11887
Category
Customer Service and Support
Job Locations US-IL-Bloomingdale
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Bloomingdale center* hours:- Monday-Thursday: 11am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers as...
ID
2025-11886
Category
Health Services
Job Locations US-WI-Wauwatosa
The Senior Coordinator of the Versiti Blood Research Institute Biorepository is responsible for the day-to-day operations of the institutional biorepository. Develops, implements, maintains, and monitors policies and procedures for the biorepository, including quality, safety, and traceability of biospecimens and related data. Creates infrastructure where it is needed. Ensures compliance with federal, state, institutional, safety, and IRB policies and requirements. Reviews results of quality tests and initiates corrective action plans as needed. Maintains excellent public relations for all biorepository services, including establishing relationships with key stakeholders and collaborators. Provides guidance and mentorship for biorepository personnel and reviews technical operations...
ID
2025-11884
Category
Research and Development
Job Locations US-WI-Milwaukee
Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
ID
2025-11883
Category
Manufacturing and Operations
Job Locations US-MI-Grand Rapids
Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment. Schedule Full time 2nd shift Shift: 2nd SHift. Work week consists of 4 days of 10 hours 4:00 PM to 2:30 AM . Rotating every 3rd weekend $21.89/hr evening , overnight and weekend shift differentials 
ID
2025-11882
Category
Manufacturing and Operations
Job Locations US-IL-Aurora
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
ID
2025-11878
Category
Customer Service and Support
Job Locations US-MI-Grand Rapids
The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
ID
2025-11876
Category
Sales and Marketing
Job Locations US-MI-Grand Rapids
The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
ID
2025-11875
Category
Sales and Marketing
Job Locations US-MI-Grand Rapids | US-IL-Aurora | US-IN-Indianapolis | US-WI-Milwaukee
This entry-level contact center role is responsible for creating an exceptional donor experience by promptly answering external donor requests via inbound call activity for any of our sites as well as other external communication related tasks, such as replying to donor voicemails. This position is accountable for individual metrics and meeting team collection goals. Career progression for this role includes moving into an Agent or Senior Agent role.
ID
2025-11874
Category
Customer Service and Support
Job Locations US-MI-Saginaw
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule:- Must have availability from 4:00am-10:00pm, including weekends and holidays.- Schedules are posted 2-3 weeks in advance.- Hours are determined by blood drive schedule - 5 days on 2 days off , Available Days Monday...
ID
2025-11873
Category
Health Services
Job Locations US-IN-Indianapolis
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Schedule- Tuesday-Saturday, 3:30pm-12:00am- Availability to cover additional shifts as needed- Training hours will be on a 1st shift schedule (8:30am-4:00pm). After training has been completed, you will transition to 2nd shift.
ID
2025-11867
Category
Manufacturing and Operations
Job Locations US-IL-Aurora
Under the direction of the department leadership, organizes and prioritizes work flow across core production, hospital services, and specialized production, to enhance services in an efficient and effective manner. Executes technical skills department wide and demonstrates the ability to lead a cohesive team in absence of management.
ID
2025-11866
Category
Manufacturing and Operations
Job Locations US-WI-Milwaukee
Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
ID
2025-11863
Category
Health Services
Job Locations US-WI-Milwaukee
Under the direction of the Supervisor, the Tissue Recovery Specialist (TRS) is responsible for the surgical recovery and acquisition of tissue from donors from referring agencies.
ID
2025-11861
Category
Health Services
Job Locations US-MI-Grand Rapids
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. MUST HAVE a CDL A or B License with airbrakes/passanger endorsement  Compensation - $20/hr- Afternoon and Weekend differentials - Sign on bonus $5000.00 Schedule  - Tues-Saturday ( hours determined by blood...
ID
2025-11860
Category
Supply and Logistics
Job Locations US-WI-West Bend
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
ID
2025-11857
Category
Health Services
Job Locations US-WI-Manitowoc
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
ID
2025-11855
Category
Health Services
Job Locations US-WI-Manitowoc
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
ID
2025-11854
Category
Health Services
Job Locations US-WI-Milwaukee
Under the direction of the department leadership, performs CLIA regulated and clinical contract research testing. Interacts with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Trains and assesses competence of staff members. Has a level of quality, technical, and leadership competence that allows for completing work in a highly independent and efficient manner, handling complex technical issues and assists in performing final review of results, and preparation of complex test interpretations and reports. Provides on-site leadership and mentorship, daily work direction, work review, and training.
ID
2025-11853
Category
Clinical
Job Locations US-WI-Milwaukee
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
ID
2025-11846
Category
Health Services
Job Locations US-WI-Wauwatosa
With support and leadership from the Director of Advancement, the Coordinator executes the gift entry functions, ensuring that philanthropic gifts reflect the benefactor's intentions. The Coordinator ensures that all gifts are processed and acknowledged in an accurate and timely manner, accurate financial reports are generated, gift policies conform to all regulatory policies and prospect research is performed in a succinct, confidential, and appropriate manner. The Coordinator also plans and implements appropriate stewardship activities, events and outreach correspondence that provide opportunities for benefactors to deepen their relationships with the organization.
ID
2025-11844
Category
Sales and Marketing
Job Locations US-IN-Fishers
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Schedule- Must have availability during center hours.- Monday 8:30am to 7:00pm- Tuesday 10:00am to 7:00pm- Wednesday 7:00am-4:00pm- Thursday 10:00am to 7:00pm- Friday 6:00 am to 2:00...
ID
2025-11843
Category
Health Services
Job Locations US-OH-Dayton
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
ID
2025-11837
Category
Health Services
Job Locations US-WI-Milwaukee
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
ID
2025-11836
Category
Supply and Logistics
Job Locations US-WI-Milwaukee
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
ID
2025-11835
Category
Supply and Logistics
Job Locations US-WI-Milwaukee
Under the direction of the Director of Service Line Marketing, the Sr. Marketing Manager - Clinical Trials and Advanced Therapies plans, implements and manages product marketing activities to grow revenue across Versiti Advanced Therapies and Clinical Trials. The primary objective of this role is to develop and implement strategies to build deeper connection with customers and deliver an outstanding experience. This position will develop and execute service-line specific strategies for increasing field sales, generating demand, creating differentiation, and driving perceived value. This position will also develop core positioning and messaging for the product or portfolio through online presence, product demos, events/conferences, media and other venues. The scope includes communicating...
ID
2025-11834
Category
Sales and Marketing
Job Locations US-WI-Milwaukee
Under the direction of the Director, Service Line Marketing, this position plans, implements, and manages product marketing activities to optimize sales and profits for Versiti service lines. The Marketing Manager, Transplant will develop and execute a service-line-specific strategy for increasing sales, generating demand, creating differentiation, and driving perceived value. They will serve as the customer advocate to define a customer value proposition that is sustainable and differentiated. This position will also develop core positioning and messaging for the portfolio through physical presence, product demos, events, digital media, and other channels. This position will assist the Business Development team with scientific aspects of the selling cycle and build and manage...
ID
2025-11833
Category
Sales and Marketing
Job Locations US-MI-Farmington Hills
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Schedule - Monday- Wednesday/ 4:00 PM - 12:30 AM  Compensation - 18.04/Hr  evening and weekend shift differentials 
ID
2025-11831
Category
Manufacturing and Operations
Job Locations US-WI-Milwaukee
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
ID
2025-11829
Category
Manufacturing and Operations
Job Locations US-IN-Terre Haute
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
ID
2025-11828
Category
Supply and Logistics
Job Locations US-WI-Milwaukee
Responsible for driving the mobile vehicle and transporting the mobile staff in a safe and efficient manner. Will demonstrate competencies and must work efficiently as possible in order to reach collection goals established for each mobile location while also following all Standard Operation Procedures (SOPs) and departmental policies.
ID
2025-11826
Category
Health Services
Job Locations US-WI-Wauwatosa
Under the direction of the department leader, assists the department through various clerical functions and special projects. The VBRI Shared Resources team is seeking a reliable Student Worker - Laboratory Assistant to support daily lab operations and housekeeping tasks. Responsibilities may include cleaning equipment such as centrifuges, managing digital data records, and maintaining lab cleanliness. The role also involves organizing supplies, tracking inventory, and assisting with overall lab organization. Ideal candidates are detail-oriented, comfortable using computers, and able to follow safety protocols in a lab environment.
ID
2025-11823
Category
Interns and Seasonal
Job Locations US-WI-Wauwatosa
Under the direction of the Medical Director (or designee) provides patient services* including obtaining medical histories and conducting physical examinations on a primarily outpatient basis, assisting in diagnosing and evaluating patients with bleeding and clotting disorders, and prescribing treatments and medications related to bleeding and clotting disorders under the supervision of hematologists associated with the clinic. This position has a mix of outpatient clinic evaluation and follow-up and day hospital coverage on an acute basis. On occasion, cross coverage of inpatient consultative hematology service may be required. The provider also coordinates activities of the clinic and the professional treatment team, assists in coordination of research, and provides education regarding...
ID
2025-11822
Category
Nursing
Job Locations US-WI-Milwaukee
Under the direction of the department leader, assists the department through various clerical functions and special projects.
ID
2025-11821
Category
Interns and Seasonal
Job Locations US-WI-Milwaukee
The Tissue Donation Specialist is a true donation advocate.  They are responsible for screening potential tissue donor referrals from hospitals and other agencies throughout Wisconsin.  They speak to potential donor families to choose the legacy of tissue donation for their loved one.   At Versiti, this is achieved through high- caliber, compassionate, and collaborative family support, working closely and effectively alongside other Versiti OPO staff.   The Tissue Donation Specialist is committed to outcome- oriented care, ensuring the donation process remains family-centered while optimizing the OPO’s opportunity to save lives.
ID
2025-11819
Category
Health Services
Job Locations US-OH-Dayton
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
ID
2025-11816
Category
Health Services
Job Locations US-MI-Traverse City
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Compensation - $17.00 - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings...
ID
2025-11814
Category
Health Services
Job Locations US-WI-Milwaukee
The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
ID
2025-11813
Category
Sales and Marketing
Job Locations US-IN-Indianapolis
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
ID
2025-11811
Category
Supply and Logistics
Job Locations US-WI-Milwaukee
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
ID
2025-11810
Category
Supply and Logistics
Job Locations US-IN-Indianapolis
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Schedule- Tuesday-Saturday, 11:00pm-7:30am- Availability to cover additional shifts as needed- Training hours will be on a 1st shift schedule (8:30am-4:00pm). After training has been completed, you will transition to 3rd shift.
ID
2025-11809
Category
Manufacturing and Operations
Job Locations US-MI-Grand Rapids
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
ID
2025-11807
Category
Customer Service and Support
Job Locations US-IL-Aurora
Under the direction of the Contact Center Supervisors/Mangers, this role will provide guidance, coaching, and assistance to the department associates while demonstrating the organization's core values and leading by example. Responsibilities also include routine Contact Center duties, such as donor recruitment of existing donors through any of the contact center channels. In addition, the role will execute data entry to keep donor profiles updated, reach out to other departments to find solutions, and ensure that policies, procedures, and protocols established for the organization and the department are followed. A Contact Center Team Lead is expected to be flexible and excel at a variety of roles and responsibilities. Team Leads act as a staff liaison and backup to management when...
ID
2025-11797
Category
Customer Service and Support

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