Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
The Donor Marketing and Communications Strategist plays a critical role in developing and executing localized marketing and communications strategies that promote Versiti's blood services. This position focuses on collaborating with the donor engagement team, AVPs, and field marketing to enhance donor participation, retention, and public awareness, in alignment with Versiti's mission to improve community health through blood donation. The Strategist will translate overarching marketing strategies into actionable initiatives. This role involves close collaboration with internal teams, donors, community partners, and media to drive campaign success and achieve regional goals. Responsibilities include maintaining brand integrity, managing local stakeholder relationships, and utilizing...
In partnership with, & under the direction of, the Director, Donor Recruitment leader, the Manager, Donor Recruitment (MDR) has primary responsibility for leadership of the Account Representatives team within their assigned regional territory. This cross-functional and collaborative role is accountable for overseeing the maintenance, recruitment, growth, and development of mobile donor groups as well as effectively partnering with internal counterparts across Versiti. The MDR leader Is responsible for development and execution of sales plans for the team to ensure consistent and effective goal attainment and exceptional sponsor experience. Further, this leader is responsible for regional territory plan development, team development, and field sales coaching.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Schedule- Sunday - Thursday, 3:00pm - 11:30pm - Availability to cover additional shifts as needed- Training hours will be on a 1st shift schedule. After training has been completed, you will transition to 2nd shift.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is...
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
Responsible for driving the mobile vehicle and transporting the mobile staff in a safe and efficient manner. Will demonstrate competencies and must work efficiently as possible in order to reach collection goals established for each mobile location while also following all Standard Operation Procedures (SOPs) and departmental policies.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Compensation: - $17.00/Hr - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after 6:00pm)-...
Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy.
Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Geneva center* hours:- Monday-Thursday: 11am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers as needed
Under the direction of the Director of End User Technology Services, the Senior Digital Workplace Analyst will play a vital leadership role in strategizing and supporting our large portfolio of collaboration tools, with a substantial focus on Office 365 solutions. This role will lead initiatives to enhance the digital workplace, ensuring alignment with business objectives and best practices in process, governance, and technology. The Senior Digital Workplace Analyst will act as a key advisor and mentor, driving innovation and efficiency in our collaboration solutions.
The Infrastructure Security Analyst will play a critical role in ensuring the security and integrity of our IT systems and networks. This position involves a balanced focus on IT Systems and Network Support and Cybersecurity with a concentration on Vulnerability Management. The ideal candidate will possess both technical expertise and strong analytical skills to identify, mitigate, and manage vulnerabilities while supporting the overall IT infrastructure. The candidate will thrive in a dynamic, team-oriented environment, where knowledge sharing, and continuous learning are encouraged. As an integral part of our collaborative team, the Infrastructure Security Analyst will work closely with various IT departments, including network operations, system administration, and application...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under the supervision of the Operations Supervisor in charge of the center and Assistant Director, Center Collections of Donor Services, greets and supplies refreshments to donors, patients, staff, and other visitors as appropriate in the refreshment area. Provides general assistance to donors and staff and works on delivering all assistance rendered in a cordial manner thereby conveying to all the philosophy of the center as a warm and caring collection facility.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Aurora center* hours:- Monday: 11am-7:30pm- Tuesday-Thursday: 7:30am-7:30pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule:- 4 day work week option!- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- Full-time, Non-Exempt
This role provides advanced specialist support in the corresponding quality field and acts as a senior member of the Quality team to meet the goals and objectives of the department and potentially other service lines. Works to support the development and communication of the overall Versiti quality program. Ensures that all Versiti service lines receive guidance and support from Quality to enable them to obtain organizational goals.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule:- Must have availability from 4:00am-10:00pm, including weekends and holidays- Schedules are posted 2-3 weeks in advance- Full-time, Non-Exempt
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Westmont donor center* hours:- Monday-Thursday: 11am-8pm- Friday: 7:30am-3:30pm- Saturday & Sunday: 6:30am-3pm*With availability to cover area centers as...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Subject matter expert in collecting blood products, including phlebotomy, and compliance. Consistently strives to enhance existing services and influence resulting action plans. Organizes processes around the customer taking account of difficult and sensitive issues to meet their needs. Manages customer service expectations and monitors customer service delivery by others. Works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative, teamworking spirit. Responsible for training or mentoring team members and may serve as interim Team Lead. Objectively reviews difficult work problems, obtaining cooperation or approval. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under the direction of department leadership, performs clerical and other technical lab duties in an efficient, timely and accurate manner, with quality that exceeds customer expectations. Demonstrates the ability to take initiative and drive productivity and support others with direction, training, and mentorship. Performs advanced customer service tasks, executed at high service level. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under the direction of department leadership, maintains controlled documentation necessary to communicate technical information required for Versiti compliance, day-to-day operations, employee training, and quality improvement processes.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. MUST HAVE A CDL A OR B Compensation: - $20.00/Hr - $5000.00 sign on bonus - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Under the direction of the Principal Investigators (PIs) and applicable sponsors, is responsible for planning and operationally leading the multi-site coordination of research trials from initiation to completion in compliance with applicable regulations and requirements. Manages trial budgets and implements and oversees systems to manage the conduct of the clinical trials and the flow of information among stakeholders and sites.
The Internal Communications Coordinator will help foster a strong, unified company culture through storytelling and communication tools. This position will be responsible for the conceptualization, creation, and delivery of communication strategies and plans that drive Versiti's core values to employees across our footprint.
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Under the supervision of department leadership, performs a second level review of records and data to ensure all processes are performed in accordance with standard operating procedures and all regulatory and accrediting standards. Assists in developing and maintaining documentation required for compliance, operations, training, quality, process improvement and/or environmental health and safety program. Partners with departmental management in collecting and analyzing data to support continuous improvement resulting in value-added customer/donor service and increased product yields and financial results while maintaining compliance and quality.
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK:- 3rd Shift: Sunday-Thursday, 11:00pm-7:30am- On-call availbility as needed- Full Time, Non-Exempt role- Training schedule may differ from traditional schedule.COMPENSATION:- $18.04/hr.+ based on experience - paid training provided- Benefits eligible including medical/dental/vision insurance options, 7% 401(k) match, EAP, employee wellness program, generous PTO, and more.- Shift differentials for evenings/weekends- Evenings (after 6:00pm) - $1.50/hr.- Weekends - $2.00/hr.
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent...
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Compensation: - $17.00/Hr - 8 weeks paid training- Benefits including medical/dental/vision/7% 401(k) match, generous PTO policy & more!- Shift differentials for evenings/weekends- Evenings (after 6:00pm)-...
Under the guidance of the Information Services (IS) Director or assigned manager, the Senior Analyst Applications oversees and coordinates configuring, validating, planning, and evaluating applications/systems for their assigned Versiti service line. As a member of a team of IS systems applications analysts, this individual is an applications subject matter expert and consultant for their assigned service line. they are able to guide and support the service line toward optimal use of their applicable applications/systems. Responsibilities include working with software development and infrastructure team members to collaboratively design and support Versiti's digital ecosystem. This senior analyst provides oversight and coordination of multiple applications/systems, projects, and...