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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and...
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Under the direction of the Manager of Record Review, the Record Review Team Lead is responsible for daily oversight and evaluation of department staff, workload, and activities to ensure regulatory compliance and completion of daily work within established turn-around time(s). The Record Review Team Lead serves as the subject matter expert (SME) and is responsible for independent decision making regarding critical steps in donor qualification, determining viability of product, and product release. The Record Review Team Lead is responsible for SOP improvements including review, revision, and collaboration; and assists in the implementation of SOPs, regulatory requirements, and blood center directives.
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The position exists to manage donor eligibility status and to perform processes that follow from that status resulting in a critical layer of safety between unsuitable donations and recipients. Objectives include counseling donors regarding all aspects of eligibility, processes of health history deferral management, resolution of eligibility issues, post donation information, abnormal test follow up, lookback, recipient tracing, and re-entry, and donor incident (injury/reaction) follow up. A near perfect degree of completeness and accuracy is expected, as well as attention to detail, self-motivation, and prioritization skill sets. The incumbent works individually, but also within a group to coordinate the accomplishment of all daily tasks; and participates in peer-review second checks.
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Develops and elucidates scientific aims, experimental design and execution. A Research Scientist I is equivalent to the Research Assistant Professor position at many universities. The Poon Lab investigates the molecular basis of transcription factor–DNA recognition and translates those principles into chemical strategies for modulating genetic programs in hematopoiesis. Our work focuses on ETS family transcription factors, which are major regulators of hematopoietic homeostasis, differentiation, as well as immunologic processes. Our lab integrates experimental quantitative biochemistry, computational biology, bioinformatics, and cell physiology to connect atomistic mechanisms with functional outcomes. PubMed: https://pubmed.ncbi.nlm.nih.gov/?term=poon+gmk.Ideal candidates for this...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK:- 3rd Shift: Monday-Friday, 10pm-830am- Rotating weekends; On-call availbility as needed- Full Time, Non-Exempt role- Training schedule may differ from traditional schedule.COMPENSATION:- Benefits eligible including medical/dental/vision insurance options, 7% 401(k) match, EAP, employee wellness program, generous PTO, and more.- Shift differentials for evenings/weekends- Evenings (6:00pm - 6:00am) - $1.50/hr.- Weekends - $2.00/hr.
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Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Monday through Friday 3pm to 11pmBenefitsShift differentials
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Manage and oversee Donor Services associates in the overall procurement of blood products from donors to support production requirements, recruitment of donors for automated blood collection as applicable and the safe transport of associates and equipment to and from scheduled work locations. Assist in the management of recruitment and production staff when applicable. Maintain, motivate, encourage and develop staff to attain their full potential through positive reinforcement and corrective action as necessary. Assist Director in developing and directing Versiti's strategic blood collection plans to achieve annual red cell and apheresis collection goals within budget guidelines. Accountable for all management functions including budget development, policy and procedure...
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The Senior Director, Donor Services will be responsible for the operational oversight for blood collections in their respective geographical footprint. This individual will have direct responsibility for donor services, mobile recruitment, and the local execution of field marketing. In addition, this role influences scheduling, planning, and other channels of donor recruitment.
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Responsible for driving the mobile vehicle and transporting the mobile staff in a safe and efficient manner. Will demonstrate competencies and must work efficiently as possible in order to reach collection goals established for each mobile location while also following all Standard Operation Procedures (SOPs) and departmental policies. In addtion to driving, you will be responsible for performing eligibility screening on donors. First 2 weeks of employment you will attend eligibilty screening training (paid) in Milwaukee: M-F, 8am-430pm Schedule after 4 week training:- Must have availability from 4:00am-10:00pm, including weekends and holidays.- Schedules are posted 2-3 weeks in advance.- Hours are determined by blood drive schedule - 5 days on 2 days off - Full-time...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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The Donor Marketing and Communications Strategist plays a critical role in developing and executing localized marketing and communications strategies that promote Versiti's blood services. This position focuses on collaborating with the donor engagement team, AVPs, and field marketing to enhance donor participation, retention, and public awareness, in alignment with Versiti's mission to improve community health through blood donation. The Strategist will translate overarching marketing strategies into actionable initiatives. This role involves close collaboration with internal teams, donors, community partners, and media to drive campaign success and achieve regional goals. Responsibilities include maintaining brand integrity, managing local stakeholder relationships, and utilizing...
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This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
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Under direct supervision by department leadership, performs CLIA regulated and clinical contract research testing. Interacts at a basic level with customers, providing a high level of customer service to resolve customer concerns about sample acceptability and results. Supports preparation of laboratory reagents and routine maintenance of laboratory equipment .
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Call Center Agent – Milwaukee, WIIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Milwaukee who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to...
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Organ Donation Specialist – Registered Nurse- Critical Care Join our team and help save lives through organ donation. As an Organ Donation Specialist, you will coordinate and manage the organ donation process from donor evaluation through recovery while providing compassionate support to donor families during one of the most difficult times in their lives. What You'll Do:- Evaluate and clinically manage potential organ donors.- Coordinate the organ donation process, including donor assessment, testing, allocation, and recovery logistics.- Communicate donor information with transplant centers, surgeons, and healthcare teams.- Perform clinical procedures as appropriate to role and licensure.- Collaborate with hospitals, recovery teams, and community partners to support...
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Perform Therapeutic Apheresis procedures for patients in surrounding hospitals and/or perform Cellular Therapy product collections for patients/donors in surrounding hospitals and state headquarters.
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Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. WHEN YOU WILL WORK:- 2nd Shift: Monday-Friday, 2pm-10pm- Full Time, Non-Exempt role- Training schedule may differ from traditional schedule.COMPENSATION:- Benefits eligible including medical/dental/vision insurance options, 7% 401(k) match, EAP, employee wellness program, generous PTO,...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. Work Hours - Tuesday-Saturday 4pm-12:30am evening and weekend shift differentials
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Under the direction of the Manager, the Donor Services Supervisor is responsible for maintaining, motivating, encouraging and developing staff to attain their full potential through positive reinforcement and corrective action as necessary. The Supervisor will assist in creating and implementing systems and processes to provide oversight of blood and blood procurement activities. Associate is responsible for supervising and assisting Donor Services associates in the procurement of blood products from donors and/or patients to support production requirements. This may include assisting in the recruitment of donors for automated blood collection procedures as applicable per site or mobile. The Supervisor partners with Donor Services management to ensure that the Donor Services Department is...
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures. WHEN YOU WILL WORK:- 1st Shift: Monday-Friday, 6am-230pm- Rotating weekends; On-call availbility as needed- Full Time, Non-Exempt role- Training schedule may differ from traditional schedule.COMPENSATION:- Benefits eligible including medical/dental/vision insurance options, 7% 401(k) match, EAP, employee wellness program, generous PTO, and more.- Shift differentials for evenings/weekends- Evenings (after 6:00pm) - $1.50/hr.- Weekends - $2.00/hr.
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Versiti Specialist in Blood Banking (SBB) program applicants must meet the following Board of Registry requirements for SBB accreditation/American Society of Clinical Pathology (ASCP) certification:- One year of full-time clinical laboratory experience, with an emphasis/interest in blood banking preferred.- One of the following two options:- MT/MLS or BB (ASCP) certification and a baccalaureate degree from an accredited college/university.- Baccalaureate degree from an accelerated college/university with a major in a biological or physical science, including the required courses listed above. Individuals interested in applying to the program must also provide the following:- Completed application form. Applications are ONLY accepted August 1, 2026 - October 31, 2026- Three...
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Under the direction of the Manager Donor Services Training, is responsible for delivering Training/Education, tracking and assessing competency for Donor Services.
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Under direction of the Manager of Immunohematology Reference Laboratory, performs advanced immunohematology testing on clinical and research specimens for the resolution of serologic problems and provides the correct blood product for transfusion based on these results. Performs and interprets molecular testing on clinical and research specimens if applicable to the laboratory. Perform blood product component preparation if applicable to the laboratory. Provides the most appropriate blood in a timely and accurate manner and provides phone consultation to customers. Provides technical and clinical expertise to staff, management and customers of the Immunohematology Reference Laboratory. In conjunction with management and laboratory Medical Director, performs advanced immunohematological...
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Under the direction of the department leadership, executes quality control testing strategies on Versiti's blood supply to ensure regulatory requirements are met and manufactures platelet products according to operational standards. Enhances existing procedures and services with quality that exceeds customer expectations. Demonstrates the ability to take initiative, drive productivity, and build a collaborative environment.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Family Support Specialist Supervisor Located in Milwaukee, Wisconsin, Versiti Organ and Tissue is a federally designated Organ Procurement Organization, (OPO) supporting the transplant community in southeastern Wisconsin. While we recover organs for life-saving transplant, we prioritize a family-centered process, supporting both our donors and their families throughout the end-of-life, donation, and bereavement processes. We educate both the public and medical professionals about the tremendous need for organ and tissue donors. We are guided by an advisory board that includes members from the community and affiliated transplant centers. Our service area includes 50 critical care hospitals and 3 transplant centers for a population of 2.3 million people in a 12-county region. We...
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Call Center Agent – Indianapolis, IndianaIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Indianapolis who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and...
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Under the direction of department leadership, responsible for providing a high level of inbound and outbound customer service for customers of Diagnostic Laboratories. Acts as a liaison between customers and internal departments to drive customer satisfaction and retention and resolve customer issues as appropriate. Provides support for test menu additions and updates.
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Under the direction of the Manager of Record Review and/or the Record Review Team Lead, the Record Review Specialist is responsible for reviewing records and/or reports associated with donor qualification, blood donation, and lot release to ensure all processes are performed in accordance with standard operating procedures (SOPs) and are within regulatory guidelines. The Record Review Specialist verifies that associated quality control and maintenance are performed and within parameters for all processes. The Record Review Specialist ensures that review and lot release occurs within established turn-around times.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Call Center Agent – Dayton, OhioIn-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth OpportunitiesIf you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Dayton who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. What You’ll Do:- Make outbound calls encouraging current blood donors to schedule appointments- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support...
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Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
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Under the direction of the department leadership, prepares quality biological blood components within the prescribed time following regulatory and operational standards as specified in the Standard Operating Procedures and departmental procedures.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and...
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The Donor Marketing and Communications Strategist plays a critical role in developing and executing localized marketing and communications strategies that promote Versiti's blood services. This position focuses on collaborating with the donor engagement team, AVPs, and field marketing to enhance donor participation, retention, and public awareness, in alignment with Versiti's mission to improve community health through blood donation. The Strategist will translate overarching marketing strategies into actionable initiatives. This role involves close collaboration with internal teams, donors, community partners, and media to drive campaign success and achieve regional goals. Responsibilities include maintaining brand integrity, managing local stakeholder relationships, and utilizing...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Under the direction of department management, maintains controlled documentation necessary to communicate technical information required for Versiti compliance. Understands customers' technical and business processes, revises/creates documentation within regulatory and procedural requirements. Hybrid position must be in Grand Rapids, Mi or Milwaukee, Wi Area
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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PRINCIPAL ACCOUNTABILITY Under minimal direction of the Director IT or Manager independently provides significant and high level technical leadership/consultation in the design, development and architecture of application solutions that will meet the information needs of BCW. This position provides direct design and technical oversight of less senior development staff and vendors. Works with the management team defining and directing development standards/methodologies for work/systems under their area of responsibility.
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...
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Under the direction of a Principal Investigator, further develops and expands understanding of scientific theory in his/her area of interest. Incumbent also learns and applies scientific laboratory techniques and gains experience in other areas of research that will lead to increased probability of success as an independent scientist. This is a training position with an expected duration of 1 – 3 years. The Jarjour laboratory at Versiti Blood Research Institute is recruiting a postdoctoral fellow. This position will be supported by a pending major award and has an expected duration of 2-4 years, dependent on workload and individual performance. Our group focuses on tissue-resident immunity, which supports organ homeostasis and acts as a first line of defense against pathogens,...
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Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. Schedule after 8 week training:- Must have availability from 4:00am-10:00pm, including weekends and holidays.- Schedules are posted 2-3 weeks in advance.- Hours are determined by blood drive...
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Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. In addition to these responsibilities, the Specialist, Donor CDL plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual...