Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Under the direction of the department leader, assists the department through various clerical functions and special projects.

• Provides administrative support to the department including filing, data entry and handling customer requests
• Helps identify opportunities for process efficiency and collaborates with teams as necessary
• Assists with the analysis and resolution of department issues and makes recommendations as appropriate.
• Assists staff with various support activities upon request, such as special projects, reports, etc.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Education

• Currently enrolled in an accredited college or university majoring in communications, business or a health related discipline. required

Experience

• Experience with Microsoft Office products (Word, Excel, and Outlook) required
• Experience in a health care setting preferred

Knowledge, Skills and Abilities

• Ability to handle confidential information appropriately
• Ability to quickly and accurately understand instructions and then work independently on assignments
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
• Detail-oriented to evaluate and ensure accuracy of data
• Strong sense of urgency to meet deadlines
• Exceptional organizational and problem-solving skills
• Proven ability to manage multiple projects
• Strong interpersonal skills and exceptional commitment to customer service
• Excellent verbal and written communication skills to write, interpret and explain information related to benefits