Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Develops and leads an apheresis team that embraces customer service by providing the donor with a pleasant, safe experience while meeting donor recruitment/draw goals related to all automated collections. Ensures all operations are within the standard operating procedures.

Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

• Leads staff in center, on mobiles, and at area hospitals. Attends mobiles several times per month.
• Supports and provides feedback to mentor and coach all employees and provides a safe environment for their employment.
• Oversees the training and orientation of Apheresis staff.
• Promotes operations to include the use of critical thinking skills.
• Oversees day-to-day activities pertaining to resolving staffing, scheduling, and equipment issues.
• Participates in daily operational planning meetings, working across departments, to forecast, ensure staff are collecting to targets, and aware of product utilization and expirations.
• Assist on mobiles by ensuring equipment is present, evaluate processes, identify process improvements, educate and ensure appropriate conversions.
• Develops, implements and manages all relevant Standard Operating Procedures (SOPs) to ensure quality operations and following current Good Manufacturing Practices (cGMPs).
• Assists in budget, monitors overtime and expenses.
• Strives to develop and achieve departmental goals consistent with mission and strategic plan.
• Supervises departmental Quality Control and equipment maintenance and repair.
• Promotes positive high-quality customer service.
• Completes all necessary orders and reports and maintains necessary records and ensures all collection eligibility standards comply with all regulatory requirements.
• Correlates past and present medical histories and health status of donors to determine eligibility.
• Resolves customer complaints/issues immediately.
• Performs all duties as a Team Leader if necessary.
• Ensures that all formal standards, procedures and safety practices applicable to employee, donor, patient, and recipient are followed.
• Performs other duties as assigned by VP.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Education

• Bachelor's Degree or RN required

Experience

• Previous clinical healthcare experience with increasing responsibility required
• Previous supervisory experience. required
• Experience in Blood Banking or Dialysis desired
• Previous phlebotomy and/or IV experience desired

Knowledge, Skills and Abilities

• Ability to problem solve and troubleshoot (operations and computer issue) required
• Excellent communication skills both oral and written required
• Must demonstrate strong leadership skills, with the ability to build and maintain an effective team required

Licenses and Certifications

• CPR - Cardiac Pulmonary Resuscitation required

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