Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Under the direction of Diagnostic Laboratory leadership, and in partnership with the Director of Hemostasis and Medical Directors of Hematology (Hemostasis, Platelet & Neutrophil Immunology (PNIL), and Hematology Genetics (HG)), provides scientific, technical, and clinical direction to the Hemostasis Laboratory as well as leadership and management to the laboratory in collaboration with administrators of laboratory operations; responsible for providing scientific consultation and guidance related to clinical and contract research, product development and specific business and strategic initiatives. Areas of focus include scientific and clinical leadership, review and sign-out of patient reports, staff development, and operational excellence, driving innovation, continuous improvement, and collaboration.

Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

• Clinical and Scientific Leadership * Stays current with and contributes to best practices in diagnostic hematology with emphasis on thrombosis, bleeding and platelet function and immunology. * Provides technical and scientific leadership to a diverse team of clinical laboratory technologists to ensure the highest levels of patient care and regulatory compliance. * Under direction/delegation of senior laboratory directors and medical directors provides clinical consultation for test results, serving as an expert resource to our clients. * Participates in clinical research, protocol development, and introduction of new technologies to keep the lab and its customers at the cutting edge of the field. * Identifies new technologies and/or tests that will add value to customers and patients, and manages their development, validation, and operational implementation. * Publishes and presents at the national level to contribute to scientific knowledge and to reflect the expertise and innovation of Versiti. * Ensures own ongoing professional development through publications, presentations, and professional meetings. * Actively engages and collaborates with collaborators both internally (BRI, MCW) and externally (industry partners). * Maintains professional certifications.
• Laboratory Operations * Functions as a productive member of the laboratory leadership and director teams. Participates in rotation for review and sign out of test results and closes out Customer Relationship Management (CRM) events as assigned. * Identifies and champions the implementation of laboratory improvements that create customer value and efficiencies. * Provides strategic direction and oversight to ensure compliance/service excellence/innovation/cost effectiveness in the lab. * Identifies and evaluates the latest technologies and methodologies, and the development of innovative ideas for incorporation into operations. * Helps ensure that new tests can be sustained from a training/competency/operational perspective. * Demonstrates partnership and collaboration with operational management through participation and discussion, and alignment with organizational/team goals and decisions. * Partners effectively with the Product Development (PD) program; provides leadership to PD within the lab. * Serves as a technical resource to the laboratories for problem solving and process improvement. * Coordinates Laboratory Director coverage with Operations Director to ensure our patients are served appropriately.
• Supervision and Leadership * Assists with drafting job descriptions and performance standards for current for positions in the laboratory. * Provides leadership, mentoring, coaching, and guidance to laboratory team. * Monitors and documents performance of any direct reports, sets goals in accordance with organizational priorities, and coaches staff to improve performance. * Maintains compliance with employment laws and Versiti Human Resources policies.
• Human Resource Management * Supports and promotes a culture of open, productive communication and responsibility in the laboratories. * Promotes effective human resource management to include coaching/feedback, recognition, performance evaluation, hiring, discipline, and termination in collaboration with the Senior Laboratory Director, Human Resources and in compliance with Versiti policy. * Accountable for human resource management for any direct reports. * Responsible for staff development and mentoring in science, technology and leadership, to include goal setting, ongoing learning, and development of personal and departmental performance standards to meet business unit initiatives.
• Regulatory Responsibility * Responsible for performing laboratory director and technical supervisor responsibilities per Clinical Laboratory Improvement Act (CLIA) ’88 regulations and as delegated per the Senior Laboratory Director. * Promotes and maintains compliance of laboratory operations with all applicable standards and regulations; ensures that regulatory changes are incorporated into laboratory standards and policy. Leads by example by operating within the quality management systems (QMS) and promotes importance of this cross functional partnership. * Participates in developing and executing quality systems for laboratory operations and ensures that QC (quality control) and safety procedures are managed effectively. * Participates in and helps oversee proficiency program and laboratory staff competency programs; assures successful participation in proficiency testing. * Develops and maintains working knowledge of College of American Pathologists (CAP) and CLIA regulations, and laboratory quality systems.
• Product Development and New Test Implementation * Identifies, evaluates, and implements opportunities for new or improved laboratory tests. * Interacts with lab directors and other scientists both internal and external to author and publish development work. * Serves as an expert resource for contract research projects. * Helps ensure that validation, SOPs and training have been completed before implementing a test in the laboratory. * Monitors performance of newly introduced tests and methods. Initiates action when inconsistencies or problems are identified.
• Leadership * Participates as an effective member of the DL management team and the Versiti management team. * Communicates effectively with staff, management, and customers. * Manages change constructively.
• Customer Service * Develops and maintains relationships with customers; communicates customer needs and issues to laboratory operations, and ensures they are addressed. * Provides expert consultation and interpretation of test results to customers in a timely manner; including communicating to the customer about changes in technology or knowledge relative to their activities. * Participates as required in the review of customer satisfaction surveys, and the development of effective customer service strategies and process improvements designed to meet and/or exceed customer requirements, as well as the training needed to promote and assure high satisfaction. * Promotes interdepartmental cooperation and respect through effective communication and problem solving. * Provides educational lectures locally and nationally on request.
• Continuous Improvement Culture * Supports implementation of Lean/Six Sigma methodology in laboratories. * Champions continuous improvement to create customer value more efficiently and effectively.
• Financial Management * Contributes to creative ways to achieve laboratory growth targets and business objectives. * Partners with Finance and operational management to assure department activities are conducted within the established budget. * Evaluates, qualifies and recommends suppliers for equipment, software, and/or reagent purchasing.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Education

• PhD in relevant science – immunology, biology, biochemistry required

Experience

• 1-3 years Experience working in a clinical laboratory setting including training and/or experience in high complexity testing for the specialty required
• 1-3 years Demonstrated experience in writing and publishing scientific articles required
• 1-3 years Experience in development and implementation of new assays. required
• 1-3 years post-doctoral training in hematology-related field. preferred

Knowledge, Skills and Abilities

• Demonstrated expertise in diagnostic hematology related to relevant disease states (bleeding,clotting, platelet function, etc.). preferred
• Ability to communicate a vision and implement strategies to achieve it. required
• Strong leadership skills; demonstrated ability to work collaboratively with a cross-functional teams and to drive change. required
• Excellent interpersonal, communication and organizational skills. required
• Strong detail orientation and analytical ability. required
• Laboratory experience with immunologic and molecular methods. required
• Demonstrated ability to develop new assays and apply new technologies. required
• Strong analytical ability to evaluate and ensure accuracy of data related to quality control and process improvement. required

Tools and Technology

• Personal Computer (desktop, laptop, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint) required
• Working knowledge of genetics databases and analysis software. desired

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