Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Under the direction of the VP, Diagnostic Laboratory Operations, the operations manager is accountable for management of the pre-analytical operations consisting of the call center, billing, and sample management. The operations manager partners closely with the DNA Core supervisor, and other DL leadership, to ensure timely and accurate testing of both clinical and clinical trials samples. This role is responsible for providing customer value through services, executing business and strategic initiatives, managing people and financial resources, and overseeing ongoing and sustainable improvement in the areas of compliance, customer/employee satisfaction, and process control.
Education
Experience
Knowledge, Skills and Abilities
Tools and Technology
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